Residence Manager

The Residence Manager will oversee the daily operation of the assigned residence; including providing direct supervision of Direct Support Professionals (DSPs); ensuring individuals receive quality supports; managing budget and overseeing and managing the day-to-day operations/systems critical to the smooth running of the program.

The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Our industry-leading benefits include:

401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

• Responsible for coordinating, implementing and evaluating individual program plans and maintaining records in compliance with OPWDD and state/federal regulations.
• Hire, train and supervise DSPs in completion of job responsibilities.
• Responsible for the orientation and evaluation of residential staff. (i.e., progressive discipline and staff development) as well as securing records confidentially.
• Responsible for the implementation of all policies, procedures and programs of the facility and CFS in accordance with OPWDD regulations and guidelines.
• Attend, participate and monitor/review all team meetings, including Interdisciplinary, Individual Service Plan and clinical meetings.
• Attend and participate in agency standing committee meetings, training and assigned activities outside of the residence.
• Ensure timely submission of required paperwork including payroll, Res Hab, Incident Reports/Investigations, etc. (Use Manager's Weekly Report to ensure systems are monitored)
• Ensure residence physical plant is maintained and meets regulatory requirements.
• Must complete and ensure that all staff complete mandatory training (i.e., SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) in a timely manner.
• Models and performs all aspects of Individuals' program plans and ensures staff understands and implements each individual's plan as written using a Person Centered approach.
• Able to be on call to respond and address emergencies, including incidents, safety hazards and staffing issues.
• Facilitates communications with the day programs and related work sites to enhance comprehensive case management.
• Reviews documents on Therap, including checklists, t-logs and medical information daily and addresses problems as they arise.
• Conducts record reviews in order to ensure compliance and identify potential problems to be resolved. Communicates information to relevant parties, including the Assistant Director, Director, MSC, BIS, etc.
• Develops and maintain relationships with family members/advocates of the individuals and addresses concerns as they arise.
• Work schedule and location are subject to change based on the needs of the department.

• High School Diploma or GED required
• Bachelor's degree in Health and Human Services or related field preferred
• 3+ years of experience in the field of Developmental Disabilities with 1+ years of experience in program supervision

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!