Communications Dispatcher

Embry-Riddle Aeronautical University is seeking a detail-oriented and highly dependable Communications Dispatcher to join our Campus Safety & Security team at the Daytona Beach campus. This role is central to the operation of the Campus Safety Communications Center and plays a key part in ensuring a safe and responsive environment for our students, faculty, staff, and visitors.

The Communications Dispatcher is responsible for handling all incoming and outgoing communications, coordinating emergency responses, monitoring alarms, providing visitor support, and activating emergency notification systems when required.

• Monitor and dispatch Campus Safety & Security operations in accordance with established procedures for emergency and service calls.

• Accurately document incidents, contacts, and staff activity into the Records Management system.

• Provide directions, assistance, and information to visitors, students, parents, and university staff.

• Monitor and respond to fire, security, and emergency alarms and notification systems; coordinate with external emergency response agencies as needed.

• Execute emergency notification procedures and make internal staff notifications as outlined in operational protocols.

• Maintain and regularly update internal directories, access lists, after-hours contact info, and emergency procedures.

• Manage and document all property processed through the Lost and Found.

• Issue temporary and permanent parking permits to students, staff, and visitors.

• Provide clear information about parking policies and procedures, including guidance on the appeal process when necessary.

Discover Your Future with Embry-Riddle Aeronautical University!

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 18 days of personal leave in your first year, plus 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

• Health Benefits: Access comprehensive medical, dental, and vision coverage, wellness programs, and fitness memberships. Flexible spending and health savings accounts help you manage healthcare costs.

• Tuition Coverage: Get 100% tuition coverage for one undergraduate and one graduate degree. Your spouse and dependent children up to age 26 are eligible for 100% coverage for undergraduate tuition and 80% for graduate tuition.

• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan annually, plus a 4% matching contribution, with no vesting period.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.