Claims Coordinator - Seven Seas Cargo Insurance

JOB SUMMARYThe Claims Coordinator is responsible for managing the administrative functions related to insurance claims for Seven Seas Insurance. This role ensures accurate input and updating of claim information, maintains organized filing systems, and oversees the processing and filing of payments. The Claims Coordinator supports the claims team to ensure timely and accurate handling of documentation and communications.Key ResponsibilitiesEnter and update claim information accurately in internal systems.Assist with document collection, follow-up, and correspondence related to claims.Organize and maintain both physical and digital claim files in accordance with company policies and compliance requirements.Prepare documents and checks for mailing and shipping in a timely manner.File and track incoming and outgoing checks related to claim payments and reimbursements.Collaborate with other departments (e.g., accounting, customer service) to ensure claim processing accuracy.Respond to internal and external inquiries regarding claim status or documentation.Support audits and reviews by providing requested claim documentation and file histories.Ensure data privacy and confidentiality standards are maintained.Run weekly reports and update files when needed.Generate claims reports for client and management review.Perform all other related duties as requested.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months to one year general clerical experienceLICENSE: Valid Local Driver's LicenseTRAVEL: N/APHYSICAL: Office Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 - 2/3 of day. Ability to work on feet for 1/3 - 2/3 day.LANGUAGE: English

JOB SUMMARY
The Claims Coordinator is responsible for managing the administrative functions related to insurance claims for Seven Seas Insurance. This role ensures accurate input and updating of claim information, maintains organized filing systems, and oversees the processing and filing of payments. The Claims Coordinator supports the claims team to ensure timely and accurate handling of documentation and communications.

Key Responsibilities

• Enter and update claim information accurately in internal systems.
  
• Assist with document collection, follow-up, and correspondence related to claims.
  
• Organize and maintain both physical and digital claim files in accordance with company policies and compliance requirements.
  
• Prepare documents and checks for mailing and shipping in a timely manner.
  
• File and track incoming and outgoing checks related to claim payments and reimbursements.
  
• Collaborate with other departments (e.g., accounting, customer service) to ensure claim processing accuracy.
  
• Respond to internal and external inquiries regarding claim status or documentation.
  
• Support audits and reviews by providing requested claim documentation and file histories.
  
• Ensure data privacy and confidentiality standards are maintained.
  
• Run weekly reports and update files when needed.
  
• Generate claims reports for client and management review.
  
• Perform all other related duties as requested.
• EDUCATION: High School Diploma or equivalent
  EXPERIENCE: Six months to one year general clerical experience
  LICENSE: Valid Local Driver's License
  TRAVEL: N/A
  PHYSICAL: Office Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 - 2/3 of day. Ability to work on feet for 1/3 - 2/3 day.
  LANGUAGE: English

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