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Business Control Manager - Identity and Access Management QA Lead

Hispanic Technology Executive Council
United States, Texas, Plano
Jun 05, 2025

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

IAM QA Team Lead is responsible for maintaining the QA program, ensuring effective execution of the program, and reporting to the Governance committee the findings, remediation status and other analysis as deemed relevant. The Lead is responsible for monitoring and assessing the coverage needed and aligning/obtaining resources to achieve the required reviews each year.

The Lead oversees the execution of assessments and obtains clarity for team from Governance when needed. The Lead should understand themes arising from QA assessments and work with Governance Leads to drive action/ focus on remediation from application managers and CIO teams. The Lead should identify opportunities to improve and streamline processes where necessary

  • Build/strengthen relationships with stakeholders for collaboration and to ensure requirements are met

  • Explore technology solutions to drive efficiency of information collection and documenting QA reviews

  • Increase knowledge and document how controls are executed

  • Continue to develop team to execute reviews with consistency and quality through training with SMEs and building guidance documents

  • Deliver requirements of the program as outlined in the control Framework and IAM QA Playbook

  • Maintain IAM QA program and update at least annually

  • Create and present annual coverage plan to the Forum for approval

  • Ensure execution of QA reviews to meet the overall coverage plan

  • Report results including themes to the Forum monthly

  • Report on the completion of the annual coverage plan

Required Qualifications:

Good understanding/Prior experience in Identity and Access Management space

Experience in IAM controls, Privilege Access, Segregation of Duties/Toxic Access Combination, Audit issues related testing

Prior QA experience and understanding of concepts: SDLC, Defining test strategies, creation of test scenarios/ use cases, ability to define success criteria

Strong skills in test execution, capturing of defects, and remediation in partnership with SMEs

Ability to articulate program status, escalation of issues etc

Strong working knowledge of MS suite, Excel, Word, Powerpoint

Strong oral and written communication skills

Good understanding of Enterprise Policies and Standards.

Desired Qualifications:

Programming background, automation, Sharepoint

Shift:

1st shift (United States of America)

Hours Per Week:

40
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