Overview
Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives. Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer:
- Generous Paid Time Off
- Comprehensive Medical/Dental/Vision Benefit Packages
- Earned Wage Access/On-Demand Pay
- Paid On-the-Job Training
- Tuition Reimbursement
- Career Advancement Opportunities and Growth
- Flexible Schedules
- Retirement Savings Plan
Join us and be a part of something bigger. Apply today.
Job Description
Elwyn seeks an Executive Director of Facilities & Operations to serve in a senior leadership role. The Executive Director of Facilities & Operations is charged with implementing enterprise-wide efficiency, accountability, and performance across a national real estate portfolio. This position plays a central role in optimizing facility operations through disciplined planning, the creation and execution of data-driven preventative maintenance programs, and rigorous contractor and vendor management.
With direct oversight of internal teams, including maintenance, security, custodial, and engineering personnel (union and non-union)-the Executive Director will ensure facilities are safe, compliant, and well-maintained while championing system-level improvements. This includes creating, implementing, and overseeing centralized work order systems, preparing and enforcing preventative maintenance plans, and generating standardized procedures and cost controls to operate all sites.
A key priority for this role is managing external spend across a wide contractor base by enforcing service-level expectations, improving procurement discipline, and driving cost-effective vendor utilization. This individual will lead collaborative initiatives to streamline operations, increase asset longevity, and support the health and safety of every property under the organization's care.
Duties & Responsibilities
Strategic Facilities Planning
- Develop and lead the execution of a comprehensive facilities and operations strategy that aligns with the organization's long-term objectives and evolving service delivery needs.
- Oversee master planning for physical plant infrastructure, space utilization, and facility improvements to support organizational growth, efficiency, and modernization.
- Collaborate with senior leadership to forecast facility requirements, prioritize capital investments, and ensure operational readiness for future expansion or consolidation efforts.
- Maintain accurate asset management information on major mechanicals for preventative maintenance and forecasting trends.
Maintenance & Operations
- Direct all day-to-day operations of facility services, including preventative and corrective maintenance, custodial services, utilities management, groundskeeping, and general upkeep.
- Ensure operational continuity through the development and implementation of maintenance schedules, asset management plans, and effective response systems.
- Evaluate and implement systems, technologies, and best practices to improve service delivery, reduce operational disruptions, and extend the life of physical assets.
Safety, Compliance, and Risk Management
- Ensure all facilities comply with local, state, and federal codes, environmental regulations, life safety standards, and organizational risk protocols.
- Lead the development, implementation, and ongoing assessment of safety protocols, emergency preparedness plans, and business continuity procedures.
- Coordinate and respond to audits, inspections, and licensing visits; lead corrective action planning and documentation in collaboration with compliance teams
Union/Labor Oversight
- Oversee facilities and operations teams within a unionized environment, ensuring adherence to collective bargaining agreements and maintaining positive labor relations.
- Partner with Human Resources and Labor Relations to resolve grievances, manage performance, and implement operational changes in accordance with contractual obligations.
Contractor and Vendor Management
- Lead procurement and performance management for contracted services across facilities and operations (e.g., security, janitorial, HVAC, landscaping, waste management).
- Develop and enforce vendor standards, service level agreements (SLAs), and key performance indicators (KPIs) to ensure accountability, quality, and value.
- Evaluate contract efficiency, negotiate terms, and ensure contract compliance and fiscal stewardship across all outsourced services.
Fleet and Fleet Maintenance Oversight
- Proven ability to lead and optimize fleet operations and maintenance strategy across a large, distributed vehicle network - enhancing efficiency, reducing lifecycle costs, and strengthening system-wide oversight and accountability.
Budgeting & Financial Management
- Develop and manage the operational and capital budgets for facilities and operations, ensuring financial discipline, transparency, and alignment with strategic goals.
- Monitor expenditures, track variances, and analyze cost trends to inform decision-making and identify opportunities for savings or reallocation.
Leadership & Cross-Functional Collaboration
- Lead a multidisciplinary team of facilities, operations, and administrative professionals with a focus on service excellence, accountability, and professional development.
- Foster a collaborative culture that bridges operations with clinical, programmatic, IT, and administrative departments to support seamless service delivery.
- Act as a thought partner to senior leadership, contributing operational insight to strategic planning, business continuity efforts, and enterprise-wide initiatives.
Qualifications, Education & Experience
- Bachelor's degree preferred.
- Journeyman-level trade certification (e.g., HVAC, electrical) and CHFM/CFM are valued.
- Experience: 10 -15 years in facilities management with 7+ years in progressively senior leadership roles.
- Healthcare and Regulatory
- Expertise: Must understand Joint Commission, OSHA, NFPA, and ADA compliance in healthcare settings.
- Construction and Project Management: Proven experience overseeing large-scale capital projects.
- Leadership and Soft Skills: Strong leadership, problem-solving, and communication skills.
- Must have current, valid driver's license in state of residence, two (2) years driving experience in the United States, and acceptable driving record
Equal Opportunity Employer
Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation. #2738 #JOA123
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Elwyn
paid time off, tuition reimbursement
Jun 05, 2025