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DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page. ______________________________________________________________________
Position Overview:The Shipping Associate processes customer orders from around the world, ensuring final steps for accurate delivery are complete and all orders are provided to the carriers for same day shipping, satisfying our customer's needs in a fast-paced environment. This role handles any orders that produce errors or do not
auto post.
This is an essential onsite role, which requires regular onsite attendance.
Schedule: Monday - Friday, 5:00 a.m. - 1:30 p.m.
Responsibilities:
- Troubleshoot and handle errors on all orders that do not auto post or that need invoices or additional steps to be completed
- Well-versed in carrier specific software programs such as: Fed Ex Ship Manager, UPS WorldShip, DHL EasyShip, and show a demonstrated ability to process orders correctly
- Read order notes and make the best determination of the next step in processing the order
- Act with a high level of courtesy as a liaison between Sales, Customer Service, Logistics, Accounts Receivable, and PDC in meeting customer requirements
- Manually enter dimensions, weights, and posting of orders that do not fit on the belt system (large and oversized/non-conveyable products) or items that ship out palletized.
- Complete re-palletization, wrapping, and/or banding of product when necessary
- Ensure truck logs are completed, upload necessary shipping documents, and collaborate with other departments for possible corrections
- Perform carrier support by keeping the shipping cages clear including remove boxes to place on pallets and emptying the shipping cages to avoid belt congestion; move cages to applicable carrier
- Operate pallet jacks, pallet jack scale, PIV/forklift, stand on pallet jack, part mover, and pallet wrapping machine
Required Knowledge, Skills, and Experience
- Highschool diploma or GED required
- Read, write, and communicate in English
- Basic computer navigation and typing skills
- Ability to actively participate as a team member in order to meet departmental goals
- Demonstrated ability to multi-task as well as the ability to change focus quickly based on requests by employees/management
- Able to solve problems quickly and efficiently
- Dependable, responsible contributor committed to excellence and success
- Adapt to changes in software and processes quickly and accurately
Tools/Systems/Software
- ERP
- Manhattan
- KiSoft
- Specific software programs: FedEx Ship Manager, UPS WorldShip, DHL EasyShip
Physical Requirements:
Ability to perform repetitive hand, wrist and arm motion Capable of spending 8-10 hours walking/standing on concrete Regularly lift up to 35 lbs. and occasionally lift up to 50 lbs. with assistance Ability to twist or bend and occasionally climb stairs Ability to reach with hands and arms above shoulder level
Pallet Shipping
Use of pallet jack up to 60 lbs. with heavier packages requiring team lift Use of PIV equipment ( Cushman cart, Electric Pallet jack, Stand on Pallet jack and Fort lift)
Compensation:
The starting base pay rate for this position is: $18.00
______________________________________________________________________ DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency
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DigiKey Electronics
Jun 05, 2025