Product Manager

Are you looking for a high energy, strategic, and fast-paced position as a Product Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options - you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program - a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  
  
  
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees
  
  
  
  

The Product Manager partners with cross-functional teams to define, deliver, and iterate on product solutions that meet customer needs and drive measurable business outcomes. This role requires a strong ability to gather insights, define functional requirements, and support product strategy execution in collaboration with UX, Engineering, Marketing, and other teams.

* Contributing to the development of product strategy by researching and identifying opportunities based on data, market signals, and customer feedback. Aligning internal stakeholders such as engineering, marketing, and customer success on product goals, trade-offs, and priorities. Collaborating with cross-functional partners to balance user needs, technical feasibility, and business goals.

* Supporting analysis of market opportunity and competitive landscape using TAM/SAM, value propositions, and financial inputs.

* Helping define and test hypotheses using customer feedback, product data, and A/B experimentation.

* Conducting customer interviews, survey analysis, and product usage reviews to gather insights and inform product decisions.

* Using product data (activation, engagement, retention) to track success and identify trends; summarizing insights for action.

* Breaking down product initiatives into clearly scoped milestones with support from UX and Engineering partners.

* Operating effectively in a rapidly evolving organization; anticipating change and proactively adapt plans, communication, and priorities.

* Ensuring alignment on business context and product direction with team members during planning and execution.

* Writing clear requirements, user stories, and acceptance criteria that ensure shared understanding and high-quality delivery.

* Participating in sprint planning and backlog grooming; helping prioritize features based on value, scope, and impact.

* Facilitating and performing demos for both technical and business stakeholders. Demo product features to stakeholders and gather feedback for iteration

* Supporting release planning and readiness by creating FAQs, release notes, and launch briefs in partnership with Marketing.

* Defining and continuously monitor success metrics for your feature releases and track progress post-launch; recommend next steps.

* Participating in product post-mortems and continuous improvement conversations with peers and stakeholders

* Contributing to improvements in product development processes and share learnings with peers

* Other duties as assigned.

*7 years of experience in product management, preferably in SaaS or healthcare

* Bachelor's Degree

* Experience applying product thinking to user and business problems; uses data to justify prioritization decisions.

* Ability to effectively collaborate with engineers, designers, and stakeholders across disciplines.

* Understanding of agile development, UX, and customer discovery techniques

* Understanding of business requirements of internal functions like sales, engineering, and marketing

* Ability to communicate ideas clearly in writing and presentations; can confidently lead meetings

* Ability to influence others without formal authority by building trust and advocating for users.

* Ability to evaluate and prioritize Generative AI use cases based on GenAI capabilities and limitations, aligned with user needs and platform strategy

* Degree in computer science, technical discipline, or healthcare specialty

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.

Company:Relias LLC

Country:United States of America

State/Region:North Carolina

City: Morrisville

Postal Code:27560

Job ID:280420