Senior Capability Analyst - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Quality at UnitedHealth Group means striving for excellence in everything we doin order tohelp us achieve our Mission. Simply put,it'sinour DNA and whywe'rein business - to help people.Our Mission serves as ourwhy;ourValuesunite us aroundhow we willachieve it. Because when we follow our Mission and live our Values, we deliver Quality.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Work closely with our Directed Spend products to create Approved Product Lists (APLs) which will be used as building blocks for our consumer-facing purses
• Think strategically about how our APL capability fits with market demand from our consumers and clients across broad industries such as Medicare Advantage, Medicaid, and employer benefit segments
• Work on 0 to 1 product build for new benefits including considerations for consumer experience, compliance, operationalization, and client fit
• Complete feature analysis, elicit, translate, and simplify requirements and turn into artifacts including functional design documents, technical requirements, use cases, developing test plans and test cases, conducting testing, overseeing training and procedural documentation, and managing implementations
• Interface with various stakeholders when developing requirements including IT, Operations, Client Service, and the Product Strategy team
• Proactively seek and implement process improvements including analyzing data trends to identify opportunities through internal & external system/process enhancements
• Analyze product issues, perform root cause analysis, and develop effective solutions that meet end user and client business requirements
• Assist product or project manager in documenting requirements and implementing new strategic features or functionality
• Participate in or lead cross-functional product or project teams
• Identify financial, operational or compliance risks and establish controls to mitigate risks
• Support Client Service as needed during client implementations
• Support Operations Analysts in trouble-shooting complex issues and well as supporting with evening coverage
• Cross-train to support other Analysts with their products as needed
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in an Analyst position or analytical role
• Experience developing software product test schedules, reviewing testing plans, tracking test issues and reporting on test results
• Proven understanding of project management and testing methodology and procedures
• Proven technical skills including database/SQL queries, workflow analysis/definition and writing technical documentation

Preferred Qualifications:

• 3+ years of experience within fintech, product information management (PIM), or healthcare benefits
• Experience leading 0 to 1 product launches cross-functionally
• Proven detail, analytical, and results oriented skills with the ability to synthesize data to define system requirements
• Proven excellent verbal and written presentation and communication skills
• Proven ability to work days in our Eden Prairie, MN, office as needed to collaborate with the team

Travel Requirement:

• This position does not require frequent travel

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.