Data & Reporting Analyst

This position is responsible for managing specific data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Conduct data analysis in support of a variety of analytic solutions
• Capture, develop, and document data definitions, business rules, and data quality requirements
• Integrate data from multiple sources to produce requested or required data elements
• Create and produce forecasts, reports, ad hoc requests, dashboards, etc
• Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities
• Develop reports and deliverables for management and communicate with all levels of stakeholders
• Identify and define data quality improvements
• Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources
• Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis
• May create specifications for reports based on business requests
• Perform other duties as requested

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to prioritize and organize effectively
• Ability to work independently, as well as in a collaborative and dynamic team environment
• Ability to handle multiple projects and priorities
• Ability to analyze and interpret data
• Ability to quickly identify business problems/opportunities
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to manage multiple projects at one time
• Ability to document, prepare and present data-driven presentations
• Knowledge of software applications such as Word, Excel, etc.
• Proficient with SQL

Required Education

Bachelor's degree in business or related field or equivalent experience

Required Related Work Experience and Number of Years

Data analysis and reporting or related experience - 2+

Demonstrated examples of providing meaningful insights to the business - 2+ years.

WORKING CONDITIONS

Office environment

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