Analyst Business Data

Requisition ID:889396

Store #:110362 EM Membership - OH CSC

Position:Full-Time

Total Rewards:Benefits/Incentive Information

At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use.

Our mission is to help people see life to the fullest-and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.

EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn.

GENERAL FUNCTION

The EDI Production Analyst is responsibilities for the monitoring, triage and resolution of daily production membership file exceptions and errors to ensure client Service Level Agreements (SLA) and department Key Performance Indicators (KPI) are met. Additionally, this role supports the daily production activities for EDI eligibility file processing and conducting audit activities.

MAJOR DUTIES AND RESPONSIBILITIES

• Monitors daily production file exception and error triage and implements appropriate resolution within department turnaround standards.
• Reviews, updates and approves compliance (SSAE/SOC) reporting and other membership processing reports, as needed
• Validates completion and accuracy of membership file loads through timely audits of processor activities.
• Builds and fosters professional relationships with internal/external contacts to effectively communicate and expedite the resolution of file processing issues and to minimize member access to care issues.
• Performs electronic membership production file processing activities for timely member enrollment into EyeMed systems - including supporting the coordination of file receipt, tracking, loading and reporting of membership data.
• Understands EDI eligibility file load process, client set-up parameters, and data submission layouts to effectively analyze file issues to determine resolution.
• Manages and partners with team members to monitor and respond to inquiries received through department shared mailboxes
• Able to multi-task and use multiple system applications to execute tasks relative to file
• Maintains understanding of all policies, standards of administration, service level agreements, procedures, protocols, compliance, and security guidelines.

BASIC QUALIFICATIONS

• Bachelor's Degree in a related field or equivalent work experience
• 2+ years EDI experience
• Ability to problem solve and troubleshoot electronic data issues
• Understands third party benefits and administration
• Critical thinking skills and the ability to interpret data results
• Ability to analyze and manipulate electronic data
• Strong written and oral communication skills

PREFERRED QUALIFICATIONS

• 2+ years' experience in Data analysis, Business Objects, Visual Basic and/or SQL
• Experience in the medical insurance industry

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.