Rental Coordinator

This individual will perform a variety of duties for his/her assigned location(s). They will develop long term relationships with other employees to facilitate the efficient and accurate completion of the rental process.

Specific Duties Include:

• Use Company provided systems/tools to assist or complete in the documentation, tracking, recording, follow up, fuel tax reporting, and capture all related rental sales activity in a timely and accurate manner.
• Coordinate rental contract transactions with Sales team and/or customers - before, during, and after rent.
• Coordinate, schedule, and dispatch rental equipment transportation.
• Facilitate final rental billing with Sales team and/or customers for transmittal.
• Utilize and maintain Rental Tracking System (RTS) for rental equipment on rent, off rent, turn-around, delayed, and reservations by creating, communicating, and following up on service repair cases.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

• Excellent computer skills
• Excellent customer service skills
• Oral and written communication skills
• Must have a valid driver's license

EOE/M/F/Disabled/Veteran