Executive Director for Recruitment and Employment Solutions, Human Resources

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

Leadership

• Work collaboratively with the CHRO and their direct reports regarding departmental strategic planning and oversight of daily team workflow.

• Enact innovative strategies that solidify Wake Forest's ability to recruit and onboard top talent.

• Provide strategic oversight and alignment across Employment Solutions and Recruitment teams, ensuring cohesion between the talent strategy, candidate experience and onboarding experience, including internal promotions/transfers.

• Recruit, interview, hire, and support the training and strong performance of all staff.

• Lead efforts centered on identifying process improvements, championing innovation, and ensuring that change initiatives are well-executed and sustainable.

• Identify opportunities to streamline Recruitment and Solutions activities in order to establish common user experiences/expectations and capture resource time to pursue strategic innovation.

• Collaborate with HRIS and campus partners to ensure data integrity and usability for leaders across the institution.

Recruitment & Employment Solutions

• Support the directors to establish priorities, evaluate, and implement standards to ensure alignment with department and organization objectives.

• Support the directors in staying abreast of current practice integration, i.e. social media landscape, use of AI, etc.

• As part of the HR leadership team, develop long-term strategic direction and roadmap for future workforce planning.

• Partner with campus Institutional Talent Partners to understand challenges and opportunities in the Recruitment and Solutions spaces and pursue collaborative opportunities for enhancement.

• Oversee the development of relationships and partnerships with external educational institutions, professional and trade associations, public employment services, community workforce development initiatives, and other organizations.

• Promote consistency of practice, internal and external customer service, and professionalism, and ensure teamwide support on critical recruitments.

• Provide comprehensive oversight for the administration of the applicant tracking system within Workday. This includes proactively ensuring the system's functionality effectively meets the evolving needs of Recruitment, Solutions, campus partners, and candidates.

• Ensure compliance with all governmental regulations and University policies related to recruitment and employment solutions by researching, monitoring, and tracking new and existing laws and regulations, including out-of-state compliance. Recommend, communicate, and implement required changes.

• Spearheaded end-to-end HR processes encompassing recruitment, onboarding, development, retention, and offboarding, ensuring a seamless and positive experience for employees at every stage.

• Use metrics to drive decision-making and performance assessment.

Other Functions:

• Conducts activities in a manner that displays an awareness of the formal and informal chains of command and the culture and politics of the organization.

• Performs other related duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's Degree in Human Resources Management, Business Administration, or a related discipline, plus eight years of combined experience in recruitment and employment/business solutions, with at least five years in a supervisory role.

• Proven success in leading teams, managing complexity, and building trust across diverse stakeholders.

• Demonstrated ability to manage projects, streamline processes, and improve efficiency to achieve HR objectives.

• Excellent verbal and written communication skills. Strong interpersonal and communication skills and the ability to work effectively with various constituencies in a community of different constituent groups.

• Knowledge of federal and state employment laws, regulations, and private sector employment policies, Human Resources best practices and procedures.

• Excellent management skills.

• Experience with HRIS (Oracle, Workday, or a related system) and its connection with the overall employee lifecycle, to include using data to answer questions and troubleshoot issues.

• Ability to develop and maintain positive relationships with employees, boards, officials, directors, and other stakeholders.

• Working understanding of statistical concepts and methods of data collection.

• Ability to compile, research, and analyze information.

• Ability to compose and present comprehensive reports.

• Ability to acquire a thorough understanding of the organization hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

Preferred Education, Knowledge, Skills, Abilities:

• Relevant Master's degree.

• SPHR, PHR, or other related certification.

• Higher education experience.

• Workday experience.

Accountabilities:

• Serve as manager for the director in each HR area reporting to this position.

• Work requires contact with staff, faculty, and vendors.

• Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the university or its students, faculty, or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of one's job responsibilities and must be authorized by the employee's supervisor.

Physical Requirements:

• Sedentary work. Talking, hearing, and repetitive motions. Close visual acuity.

Environmental Conditions:

• Not substantially exposed to adverse environmental conditions. Subject to inside environmental conditions.

Disclaimer:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Additional Job Description

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.