Recovery Specialist Supervisor - Mental Health 270
 Telecare Corporation | |
dental insurance, paid time off, paid holidays, 401(k), mileage reimbursement
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 United States, Washington, Stanwood | |
 Jun 10, 2025 | |
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Description Join Our Compassionate Team At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support. We believe recovery starts from within and that our job is to do whatever it takes to provide the support needed on our residents' recovery journeys. Our secure facility features a staff of registered nurses, clinicians, peer specialists, and social workers on call 24 hours a day to provide comprehensive support. Our services are designed using Telecare's Recovery-Centered Clinical System (RCCS). Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills and harm reduction techniques, aiming to empower individuals to awaken their hopes and dreams. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural context to build independence and self-responsibility, fostering their recovery and facilitating a successful transition home or to a less restrictive community setting. A variety of therapies and activities adapted to individual needs and preferences are offered as part of their treatment plan. Services at Telecare Fern Lodge Behavioral Wellness include, but are not limited to: Comprehensive evaluation and risk assessment, covering mental health and substance abuse
Shifts Available: Full-Time | Swing Shift: 10:00 am to 7:30 pm | Monday - Friday The expected starting wage range is $24.18 - $29.88. The full wage range goes up to $35.58. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The Recovery Specialist Supervisor provides day-to-day supervision, coaching, and discipline for an assigned team of Recovery Specialists. The Recovery Specialist Supervisor coordinates and participates in all elements of direct care on the assigned shift. QUALIFICATIONS Required: * BA/BS in behavioral sciences field with two (2) year inpatient experience OR a high school diploma and one (1) year as a Lead Recovery Specialist II with three (3) years inpatient experience OR a high school diploma with at least four (4) years' experience in a behavioral health setting with two (2) of those years being inpatient experience. May substitute an AA in behavioral science or equivalent credits for one (1) year of experience. o In Outpatient or Community Programs, equivalent years of behavioral health experience in an outpatient setting may be substituted for inpatient experience * Meets requirements for Washington State Agency Affiliated Counselor credential * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment, and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance are required at the time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Preferred: * BA/BS in behavioral sciences field with three (3) years of experience in a psychiatric inpatient mental health setting ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders * Establishes, maintains, and co-facilitates a therapeutic relationship with members served; acts as a role model by maintaining a hopeful and positive attitude, problem-solving solving and coping with mental illness * Provides safe, effective, and efficient implementation of direct care under established policies, procedures, and standards of care * Supervises staff by providing timely feedback, coaching, and performance reviews * Partners with Clinical Director, Director of Nursing or Program Administrator to create and deliver trainings and ensures direct reports receive required information and skill development * Participates in the hiring process with guidance and approval from the Clinical Director and Program Administrator * Onboards new team members * Ensures team members meet required core competencies * Ensures clear and concise shift report/hand-off meetings, written logs, and any other communication means the program employs for teams to perform at a high level * Ensures tasks and duties are completed by designated team members * Develops and provides leadership for program groups * Participates as a team member and provides input via reporting observations and concerns, and asking appropriate questions * Attends and participates in community meetings and groups * Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate * Admits and discharges clients as assigned; this includes completing associated documentation * Reviews and implements client treatment plans * Actively participates in multidisciplinary team meetings and treatment planning meetings * Demonstrates knowledge of Crisis Prevention Institute (CPI) techniques * Provides individual and group skill-building under the client service plan * Charts and observes client behavior * Assists members served with hygienic care * Recovery Specialist Supervisors do not provide clinical supervision * Practices body substance precautions at all times Inpatient Programs * Ensures required documentation is completed within designated time frames, including adverse event documentation, clinical documentation, and rounding. * Provides resident safety via monitoring, including but not limited to rounds, seclusion, and restraint supervision. * Obtains client vital signs and weights, as assigned * Collects stool, urine, and other specimens as requested on assigned clients * Assists at mealtime by distributing meal trays, pouring beverages, and/or feeding members served in need of assistance * Provides client monitoring, including, but not limited to, rounds, seclusion and restraint supervision, and smoke breaks * Assists in client outings, which may include driving Outpatient Programs * Provide transportation when needed and appropriate; provide linkage to community resources * Collect required data and complete required documentation * Coordinate transitions to lower levels of care * Maintain awareness of community resources and assist members served in the appropriate use of community resources * Assist members served with all needs, including Activities of Daily Living * Assist members served in making and getting to essential appointments * Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services * Ensure that members served understand their legal status and rights * Help members served achieve greater independence and autonomy If employed at an Inpatient program, must assist with the restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at an Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Effective written and verbal communication skills regarding psychiatric behavior and treatment documentation * Ability to identify and respond to the risk of violence and suicide * Ability to lead teams effectively * Ability to facilitate groups * Strong decision-making skills including the ability to recognize risk and act accordingly. * Ability to lead a diverse group of paraprofessionals toward agreed upon objectives and outcomes. * Expertise in de-escalation techniques PHYSICAL DEMANDS The physical demands here are representative of those that an employee must meet to perform the essential functions of this job successfully. The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull, lift, and carry items weighing 50 pounds or less, as well as to walk, stand, twist, reach frequently, and to do simple and power grasping. The position requires manual dexterity, repetitive tasks, and the ability to work with precision, as well as exposure to uneven walking ground and hazardous materials (Bloodborne Pathogens, Hospital Waste, Chemicals, and Infectious Agents).
What's In It For You* * Paid Time Off: For Full Time Employees it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information, visit: https://www.telecarecorp.com/benefits Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health professionals, BIPOC, LGBTQIA+ individuals, veterans, and individuals from diverse belief systems. EOE AA M/F/V/Disability If the job posting references a sign-on bonus, internal applicants and those who have been employed by Telecare within the previous 12 months are not eligible. Licenses & Certifications WA Agcy Aff Couns Cert (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. | |