Enrollment Management Generalist
Please see Special Instructions for more details.
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.
Position Details
Classification Information
| Position Classification Title |
Temp Hourly |
| FLSA |
Non-Exempt |
| Position Class (Extract From Banner or PA) |
55555 |
Position Overview
| Position Summary |
Are you passionate about helping others, enjoy working in a fast-paced environment, and want to make a real impact on students' college journeys? Join our team this summer as an
Enrollment Management Generalist and play a vital role in welcoming and supporting new students as they prepare to join our campus community.
Position Overview:
The Enrollment Management Generalist summer position supports the University's enrollment and melt mitigation efforts by serving as a key point of contact for incoming students and their families. As a
Summer Tour Guide, you'll lead daily campus tours and assist with
Ram Rush and other Enrollment Management events-creating an engaging, informative, and friendly experience that builds excitement and confidence in our newest Rams.
Key Responsibilities:
- Facilitate daily campus tours for prospective and admitted students and their families.
- Represent the University at Ram Rush and other summer enrollment events.
- Provide exceptional customer service by answering incoming calls, making outbound calls, and responding to student inquiries.
- Assist with general office duties, including data entry, preparing materials, and organizing event logistics.
- Support outreach efforts through basic social media engagement, sharing important updates and promoting a positive campus image.
Why This Role Matters:
This position plays a crucial role in delivering a student-centered experience that helps reduce summer melt and ensures a successful transition to college. Your enthusiasm, communication skills, and helpful attitude will have a direct impact on enrollment goals and the overall success of our incoming students.
Ideal Candidates Will Have:
- Strong interpersonal and communication skills
- A welcoming, positive attitude and ability to work well in a team
- Reliability, professionalism, and attention to detail
- Interest in student affairs, higher education, or customer service roles
- Previous experience with public speaking, peer mentoring, or event support (a plus, but not required).
|
| Primary Function of Organizational Unit |
Recruit and market the university to prospective students |
Position Information
| Position Number |
NS6009 |
| Working Position Title |
Enrollment Management Generalist |
| Temporary Job Type |
Non Student |
| Approved Competency Level |
Journey |
| Building and Room No. |
Thompson Center 2nd floor
Various offices in Enrollment Management |
| Work Hours: From [time] to [time] on [days] of [week] |
9a-2p |
| Hours per week |
25 |
| Months per year |
2 |
| Appointment Type |
Temporary |
| Appointment Type |
|
| If Time Limited. |
Yes |
| Appointment Length. |
June 23 - July 31, 2025 |
Requirements and Preferences
| Position required to work during periods of adverse weather or other emergencies |
No |
| Minimum Experience/Education |
Position requires customer service and public speaking experience, with some college credit courses completed. High School diploma required |
| Preferred Years Experience, Skills, Training, Education |
Experience working on a college campus in Enrollment Management is preferred |
| Required License or Certification |
|
| Valid US Driver's License |
No |
| Commercial Driver's License Required |
No |
| Physical Required |
Yes |
| List any other medical/drug tests required |
|
Posting Details
Posting Details
| Posting Number |
TEMP00382P |
| Number of Vacancies |
3 |
| Internal Posting Only |
No |
| Position Type |
Temporary |
| Time Limited Position |
|
| Appointment Length |
|
| Salary |
$17 hourly |
| Open Date |
06/10/2025 |
| Close Date |
06/17/2025 |
| Open Until Filled |
No |
| Special Instructions Summary |
Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.
If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents
- Resume
- Cover Letter
- High School Diploma/G.E.D.
- References List
Optional Documents
|
Winston Salem State University
$17 hourly
Jun 11, 2025