Clinical Support Associate - Moreland Family Medicine - Full Time

Clinical Support Associate - Moreland Family Medicine
Location: Waukesha, WI
FTE: 1.0 (Full Time, Benefits Eligible)
Schedule: Monday, Tuesday & Thursday 7:00 a.m. - 5:00 p.m.; Friday 8:00 a.m. - 2:00 p.m.

Begin your story at ProHealth Care's Moreland Family Medicine clinic, where our team provides personalized, full-spectrum care to patients of all ages. We're looking for a dedicated Clinical Support Associate (CSA) to support a busy, collaborative team of providers and help ensure a smooth, compassionate care experience for every patient.

What You'll Do:

As a CSA, you'll be a vital member of the care team, supporting both the clinical and administrative needs of the practice:

• 
  

  Greet and room patients, perform intake assessments, and prep patients for provider exams

  
  
• 
  

  Administer injections and immunizations, perform EKGs and other clinical procedures as needed

  
  
• 
  

  Assist with point-of-care testing and specimen collection

  
  
• 
  

  Respond to patient messages, refill requests, and documentation within the electronic medical record (Epic)

  
  
• 
  

  Support scheduling, prior authorizations, and follow-up care coordination as needed

  
  

Why Join Us?

• 
  

  Join a tight-knit, interdisciplinary care team that puts patients and families first

  
  
• 
  

  Enjoy a predictable daytime schedule and no weekends or holidays

  
  
• 
  

  Work in a fast-paced clinic environment where every day brings new opportunities to learn and grow

  
  
• 
  

  Make a lasting impact on patients and their families across the lifespan

  
  

Qualifications:

• 
  

  Completion of an accredited Medical Assistant program or active LPN license in the state of WI or EMT or Experience

  
  
• 
  

  Current BLS certification from the American Heart Association

  
  
• 
  

  Prior experience in family medicine or a primary care clinic preferred

  
  
• 
  

  Strong interpersonal skills and comfort working with patients of all ages

  
  

Watch this short videoto get to know us better, imagine how you can help make a difference, and then #beginyourstory with ProHealth Care.

About Us:

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.