New

Technical Support Engineer (System Driver)(E)

KLA
paid time off, tuition reimbursement, 401(k)
United States, California, Milpitas
Jun 17, 2025
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Job Description/Preferred Qualifications Technical Support Engineers are core to KLA's technology, while we do not currently have an opening, we are always building our Technical Support Engineering talent community, we are interested in learning about your background. Apply to this posting for Future Opportunities with KLA. The primary responsibility of this job is to act as "system driver" for a next generation reticle inspection system. This means managing tool time, acting as the first level of technical support for issues arising during integration and testing, and carrying out maintenance and recovery tasks. The system driver will technically sustain, support, debug, improve, and upgrade the system during the early integration phase of development, through full hand-off to manufacturing. This includes the Platform vacuum system, stage sub-system, light source, air and vacuum robots, vibration isolation sub-system, ultra-high vacuum and vent, and others. * Manage schedule for a system during integration, and coordinate tool time on an hour-by-hour basis with key stakeholders. * Carry out procedures defined by subsystem or systems engineers. Act as the first line of system-level support: recover the tool from known error conditions, perform diagnostic steps to isolate the cause of the issue, escalate to the appropriate subject matter expert if speciality expertise is required. Perform preventative maintenance or recover tasks using pre-defined procedures. * Write assembly, test, and troubleshooting procedures. * Debug and troubleshoot design problems. * Test and debug sub-system and system level issues, such as particle contamination, chemical contamination, vacuum issues, vent/gas-line issues, alignment issues, and stage positioning issues. * Occasional weekend or night/evening support will be required. Preferred Qualifications: * Experience working hands-on with complex capital equipment in early integration phases. * Strong general troubleshooting and diagnostic skillset. * Ability to follow complex technical procedures that are not 100% complete or fully polished. Minimum Qualifications * Bachelor's Level Degree or higher with work experience of 3 years in a manufacturing or system integration environment * Associate's degree with work experience of 5 years in a manufacturing or system integration environment Base Pay Range: $93,000.00 - $158,100.00 Primary Location: USA-CA-Milpitas-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.