Director, Sales Training and Customer Education

Join Our Team and Keep Moving Forward with Breg!

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.

We are currently seeking a Director, Sales Training and Customer Education to join our team. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.

Who You Are

You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in the ability to lead and influence others effectively and impart knowledge efficiently through various methods of training and are committed to delivering exceptional patient outcomes.

What You'll Do

As a Director, Sales Training and Customer Education, you will:

• Designs and implements a training curriculum to advance the knowledge and skills of the sales team in the areas of clinical knowledge, product knowledge, and selling methodology and sales processes to world class levels reflecting the latest Sales training methodologies, that will enable the sales teams to maximize revenue potential.
• Provides consistent and effective product and solutions training and support to drive increased knowledge in the sales force and subsequently achievement of company sales directives and goals.
• Prepares the sales team to successfully sell products and services across the entire orthopedic industry, including Group Purchasing Organizations (GPO), Integrated Delivery Networks (IDN), orthopedic clinics, and acute care settings as well as assist in preparing the sales team for a Customer Relationship Management (CRM) implementation.
• Develops, gathers, and analyzes qualitative and quantitative data and feedback relating to the effectiveness of training from individual sales representatives, sales management, and Distributors. Designs and implements changes to curriculum, based on analysis of feedback and data.
• Identifies strengths and weaknesses of individual sales representatives and provides written evaluations of sales acumen and product knowledge as well as recommendations and action items for improvement.
• Reviews recommendations and action plans for individual sales representatives with Distributor management and Breg's sales management.
• Acquires and maintains strong knowledge and understanding of the organization's products, services, customers, competitors, and sales techniques.
• Coordinates sales training needs with Commercial Team leaders and provides an effective continuum of instruction and information for sales representatives and other members of the commercial team as needed.
• Develops and leads customer education events to enhance product knowledge and drive engagement.
• Collaborates with internal teams to design and implement customer programs focused on Breg products and solutions, with the goal of increasing market share.
• Leads and manages a team of product specialists responsible for delivering field-based customer training on Breg products.
• Demonstrates leadership and individual accountability in working cross-functionally with sales, quality/regulatory, finance, marketing, and other departments to help ensure company goals and objectives are met or exceeded.
• Responsible for behaving in a professional manner both internally and externally in relationships that positively impact the company's reputation and comply with the company's policies and practices. Responsible for being accountable and committed to demonstrating Breg's cultural beliefs and achieving the key results of the company.
• Responsible for promoting Breg's culture within the organization using established tools such as storytelling, providing focused feedback, and recognition. The performance of the position is aligned with the culture of commitment and accountability, following the steps of: See it, Own it, Solve it, and Do it.
• Leadership responsibilities include the selection, development, performance management and continuous recalibration of staff; ensures appropriate staffing levels and resource allocation; performs administrative tasks associated with timekeeping, pay, performance, policy administration and other matters related to employment.
• Assesses staff and provides timely and consistent feedback regarding technical proficiency and effectiveness. Provides constructive feedback, guidance, and reinforcement to employees regarding job performance. Works with staff to identify work goals and create individual development plans. Evaluates training programs to ensure content meets staff needs.
• Collaborate with cross-functional teams to drive excellence in patient care and business solutions.

What You Bring

• Bachelor's degree in a life science, education, business discipline or other related field required.
• 7+ years of experience with training to include development of training curriculums addressing in-person classroom training, field based training and online training.
• 5+ years of documented successful sales experience, preferably in the Orthopedic or Medical Device industry.
• Successful experience either launching or developing training and best practices for CRM optimization or building programs and helping train or launch CRM based training programs and curriculum is required
• Training experience that has focused on helping teams developing the skills required to be successful in GPO, IDN and acute care settings is preferred.
• Previous experience with managing a team is strongly preferred.
• Computer proficient to include web browser/internet search, MS Outlook, Word, Excel, and Power Point capabilities. Technical competence includes the ability to learn new software and systems.
• A passion for innovation and a commitment to Breg's mission to Keep Moving Forward.

Why Breg?

At Breg, we invest in our people and culture. We offer:

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
• Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.
• Growth & Development: Opportunities for professional advancement within a company that values your contributions.
• Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.
• For more information regarding Company benefits, please see https://www.breg.com/benefits

Work Schedules include....

• 
  

  This position requires travel approximately 30-40% of the time. International travel may be required.

  
  

Compensation

Salary Range: $163,500-$232,300 per year. Actual compensation is determined by factors such as experience, skills, and business needs. This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus.

Ready to Move Forward?

If you're ready to be part of a company that is redefining orthopedic care, apply today at www.breg.com/careers.

Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.

Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas for this position.

#LI-KB1