Account Specialist - Three Ten Merch

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Three Ten is a merchandising company based out of Los Angeles, California. Founded in 2017 by Jeff Delson, Three Ten sets itself apart from traditional merchandising by offering clients an elevated and specialized branding experience. We work with some of the world's largest Artists & Brands with projects that include music, sports, entertainment IP, experiential, retail stores and pop-up shops. In 2024, Three Ten became a part of the Sony Music Entertainment Group.

As an Account Specialist at Three Ten you will be responsible for supporting and assisting on a select number of accounts, as well as supporting the senior accounts team with clients. Though the role's responsibilities are wide ranging and ever changing, this predominantly includes executing strategic initiatives set forth by senior staff, including the coordination of design, production, sale and fulfilment of product, as well as the coordination of merchandise for artist tours, retail sales, events, pop-ups and ecommerce opportunities. This is a detail-oriented role where you will be expected to set and execute on timelines in coordination with other team members, while working closely with other account managers to contribute to and formulate strategic initiatives.

In this role you will report directly to the Head of Client Services as well as other account managers on a per-project basis. A successful candidate will look to demonstrate strong leadership ability with the goal of developing into an account manager.

• Track, coordinate and report on the following:




• Work closely with the managers and art team to develop exciting, cutting edge and responsible products.
• Work closely with operations and logistics managers to ensure responsible development, production, delivery and fulfilment of products.
• Lead initiatives set forth by senior staff for in-person and online sales events and opportunities.
• Liaise with senior management to assist with forecasting, strategic direction and implementation, and expectation management.
• Liaise with business management and accounting departments.




• Lend support to, or manage relationships between accounts team and other departments, including expectations, timelines, strategy, execution, joining all meetings, note taking and assisting with the flow of key communications across all departments.

• College degree or equivalent experience
• Experience or knowledge in the music merch business, touring, sales or brand management, or experience in a lateral industry
• Experience as a support staff member at an organization
• Experience in client or account management
• Is a self-starter with the ability to work both independently and as part of a team
• Organization and ability to maintain a calendar
• Comfortable meeting deadlines and managing expectations.

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

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