Program Coordinator

Massachusetts General Hospital
United States, Massachusetts, Boston
55 Fruit Street (Show on map)
Sep 25, 2025
Key Responsibilities * Program Administration: Oversee day-to-day operations of multiple residency and fellowship programs, ensuring compliance with CODA, ABOMS, and hospital policies. * Accreditation & Compliance: Prepare documentation and support readiness for CODA site visits and internal reviews. Track licensing, duty hours, CRICO extensions, and credentialing. * Recruitment & Onboarding: Coordinate application processes, interviews, and onboarding-including visa processing and credentialing for incoming trainees and visiting rotators. * Scheduling & Coordination: Manage rotation schedules across partner institutions, set up financial arrangements, and coordinate MGH credentialing for external trainees. * Program Support & Communication: Maintain program manuals, communicate policy updates, and support quality and safety initiatives. Serve as a key liaison to program directors and administrative teams. * Evaluation & Reporting: Manage evaluation processes for residents, faculty, and rotations. Complete national and hospital surveys and provide data to external agencies as needed. * Event & Conference Planning: Organize departmental events (e.g., orientation, holiday parties) and schedule educational conferences such as Grand Rounds and Didactics. * Process Improvement: Identify opportunities to streamline workflows, enhance cost-effectiveness, and support long-term planning and policy development. What You Bring * Strong organizational and communication skills * Experience in academic or healthcare administration preferred * Ability to manage multiple priorities and work collaboratively * Familiarity with residency/fellowship program operations is a plus * Comfort working with credentialing, compliance, and accreditation processes QUALIFICATIONS: Bachelor's degree in Business Administration or Healthcare Management required. Minimum of 3 years of experience performing relevant work, preferably in a healthcare and/or education setting. Familiarity with medical trainee management, including ACGME/CODA policies, preferred. The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.