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Scheduling Coordinator: RMT

Tucson Electric Power Company
life insurance, tuition assistance, 401(k)
United States, Arizona, Tucson
Jun 19, 2025

About Us

UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

  • Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
  • Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
  • Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees, here and here.

Job Description - Scheduling Coordinator: RMT
Date Posted: June 19, 2025
Date Expires: July 02, 2025
Testing Date: Week of July 08, 2025 (You will be notified by email of the place)
Interview Date: Week of July 14, 2025 (You will be notified by email of the time/place)

Dates are subject to change based on business needs, weather and unforeseen circumstances.

Candidates selected for testing will receive a confirmation at the email address provided on the application with notification of the scheduled date and time for the testing session. If a passing score is received on the written test, candidates will be notified via email of their scheduled interview date and time.

Please complete the online application on the company Intranet under My HR / Internal Job Postings. If you have any questions, please call Nitasha Bettridge at nitasha.trussbettridge@tep.com
A vacancy exists for the position of Scheduling Coordinator with the Resource Management Department. Please see the attached job description and outline for the interview.
Normal Minimum Requirements:
  • At least six (6) months scheduling experience preferred

  • At least one (1) year admin or call center experience required within the Construction/Utility field

  • Proficient in use of personal computer (Windows, Outlook)

  • Proficient in basic Word and Excel

  • Must be able to work effectively independently and as part of a team

  • Effective verbal and written communication skills

*PLEASE NOTE: To be considered for this position, a Resume must be submitted, enumerating qualifications and skills.
There will be a three-steptesting process required for this position. The first test will be a written technical skill test followed by a computer basedWord and Excel test and a behavioral based interview. Each step of the process must be passed to progress to the next.

We are providinga study outline to prepare for both the technical skills written test, the Word and Excel test and the core competency interview. The outline is designed to maximize test results by centralizing study time in the areas listed below:
Job Specific Skills Test
  • Maximo work management system and its use

  • New Service and Construction Requirements

  • Clearance procedures for new services and construction

  • Metering installation requirements

  • Permits

  • Relations of other personnel within the Unisource working with TEP's new service and construction

  • Common requirements such as:

    • Wire sizes
    • Work requests
    • Company Terminology
    • Correct use of city map book
  • New Service and Construction Process

  • Basic Word and Excel

Behavioral Based Interview
The interview is a behavioral-based interview incorporating Tucson Electric PowerCore Competencies. We believe past behavior is the best predictor of future behavior, and more recent behavior, is a better predictor of future behavior than older behavior, and long-standing trends are better predictors of behavior than isolated incidents. We therefore have patterned the questions during the interview to solicit behavior patterns that indicate with high predictability whether the candidate can perform the job as required. This type of interview is different than those that you may have taken in the past.

Position Description:

Is responsible for assisting with prioritization and scheduling of design (construction) and non-design (service type work requests). Assists in the coordination of activities including correspondence, work request requirements, scheduling and material requisition of all work requests. Responsible for initiating, recording, tracking, and maintaining accurate records of the activities required for the installation of TEP facilities.

Position-Related Responsibilities:

  • Assists in the coordination of activities required for the installation of TEP facilities including permits, Bluestake, material requisition, equipment requisition, metering, equipment pool, access problems and outages.
  • Assists in correspondence between TEP and customers, contractors and developers. This would include receiving and sending plans, TEP construction drawings, preliminary designs (redline drawings), switchgear drawings, specifications, and load plans.
  • Schedules design (construction) and non-design (service type) work requests.
  • Works with Project Management to prioritize non-design (service type) and design (construction) work requests.
  • Releases design work requests to Resource Management Team when they are ready to be worked. Processes all information to complete work request through the work management system.
  • Updating energizing requests that are received from the Systems office. (For release of meter sets, etc.)
  • Is responsible for entering, tracking and maintaining accurate information on each work request, customer and project. This would include use of the Maximo work management system and CC&B system.
  • Is responsible for initiating work request orders, trouble orders, meter sets in CC&B and service investigation orders.
  • Enters applications into the Work Management System and CC&B for future meter sets and service.
  • Performs other related work for which employee is capable and qualified to perform as assigned.
  • This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

Knowledge, Skills and Abilities:

  • Departmental and Company terminology, programs and procedures
  • Business English, punctuation, grammar and spelling
  • Prioritizing and scheduling assigned work
  • Operating a variety of office machines including copiers, fax machines, calculators, personal computers
  • Effective communication skills both verbal and written
  • Researching inquiries and interacting with customers and vendors and providing customer service
  • Accurately posting and maintaining specialized files and documentation in manual and automated systems
  • Performing basic arithmetic calculations
  • Skilled in the use of the Design Area work management system Maximo), and new service application (NSA), customer care information system (CC&B).
  • General knowledge of TEP processes, requirements, materials and equipment. Skilled in the use of Microsoft Office software including Word, Excel, Outlook and Internet Explorer

All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

Pay Rate: $39.29 per hour

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

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