Program Leadership * Develops and establishes operational and strategic goals and objectives consistent with the job specific accrediting bodies, service line, and Renown Health * Participates in the development of care systems at their service line and community levels. * Provides for intra-facility and regional professional staff development, participates in case review, designs, and implements practice guidelines, supports community education, and collaborates with the prevention program leaders. * Oversees strategic and operational projects as it relates to the job specific program. * Coordinates management across the continuum of specialty care including planning and implementation of clinical protocols and practice management guidelines, policies, and procedures; monitoring care of patients; and serving as a resource for clinical practice. * Provides guidance to all staff involved in clinical care across the care continuum. * Collaborates with registry on collection and developing processes for validation of data. * Supports planning and participates in clinical research as approved or directed. * Evaluates and reports to departmental/organizational senior management on status and changes in program. * Stabilizes the complex network of the many disciplines that work in concert to provide high-quality care. Program Performance * Facilitates protocol design for accurate data collection, feedback, and analysis. * Develops quality filters, audits, and case reviews; identify trends, sentinel events, and help outline remedial actions to improve practice and reduce potential for patient complications * Participates in and contributes to research projects and the analysis and distribution of findings. * Oversees collection and utilization of operational and benchmarking data; recommends targets for improvements. * Analyzes clinical practice to identify opportunities to increase effectiveness and efficiency. * Facilitates cross-functional performance improvement teams. * Research industry best practices and recommends process improvements to leadership. * Monitors clinical processes, outcomes and system issues related to the quality of care provided. * Evaluates current related research for applicability within units or programs of care. Education/Outreach * Serves as a key patient contact for education and plan of care comprehension * Develops patient programmatic education, including patient handbooks and emphasizing self-management. * Acts as an internal resource for staff in all departments, including but not limited to mentorship of other healthcare professionals in the care of their specific patient population. * Works in conjunction across the system with other departments to ensure they have a strong and effective orientation processes. * Participates in the development, implementation and evaluation of comprehensive patient education programs that assure quality and appropriateness of care across settings for their specific patient population. * Designs and orchestrates the delivery of applicable communication to internal and external constituents. This position does provide direct patient care.
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