NOC Technician

Network Operations Center (NOC) Technician
Location: Kearneysville, WV
Company: Peraton - United States Coast Guard Infrastructure Managed Services Program

Peraton is seeking a skilled and motivated NOC Technician to join our dynamic team supporting the United States Coast Guard Infrastructure Managed Services program. This position plays a critical role in maintaining the integrity, performance, and security of Coast Guard network operations in a 24x7x365 environment.

Monitor essential network infrastructure and applications using a variety of network monitoring tools in a 24/7 Network Operations Center (NOC).

• Troubleshoot, diagnose, and perform corrective maintenance on telecommunications and network systems to ensure high availability and reliability.

• Perform functional and integration testing on both new and existing hardware/software deployments to verify operational readiness.

• Utilize network management platforms to detect and respond to system alerts and alarms, ensuring timely resolution of service-impacting issues.

• Follow established procedures to validate, escalate, and track incidents and service interruptions through resolution.

• Participate in shift rotations, including evenings, nights, weekends, and potential overtime during critical outages or high-demand periods.#USCGIMS

• High School Diploma or equivalent, with additional specialized training in information technology or a related field

• Minimum of 3 years of relevant experience in IT or data center operations

• Active CompTIA Security+ certification

• ITIL v4 Foundation certification (preferred upon hire; required within first 6 months)

• At least 1 year of hands-on experience working in a large-scale data center environment

• Proficient in using IT service management tools such as Remedy (or equivalent) to track incidents and service requests throughout their lifecycle

• Proven ability to interact professionally and effectively with senior customer leadership and stakeholders

• Working knowledge of Department of Defense (DoD) IT security standards and compliance requirements

• Must possess an active DoD Secret Security Clearance (U.S. Citizenship required)

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.