IT Management Specialist

Pay Rate:

The annual base salary range for this position TBD. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.

Position Location: Remote

Telework/Work-from-Home Authorized:

Yes

About the Role: Ideal candidate is experienced providing project management and analytical support to an IT organization charged with implementing and sustaining a comprehensive IT benchmarking program. This role is critical in supporting enterprise-wide improvement through data-driven assessments, best practice identification, and executive-level reporting.

Additional Responsibilities Include, but are not Limited To:

• Provide project management support, including coordination of meetings, tracking action items, and managing critical project tasks.
• Prepare executive-level briefings and presentations for senior leadership.
• Support IT benchmarking pre-assessment activities: conduct customer interviews, evaluate questionnaire responses, and develop follow-up questions.
• Participate in Benchmarking Assessment visits: capture subject matter expert feedback, gather observations, and generate out-brief presentations.
• Develop comprehensive reports detailing observations, recommendations, and potential best practices.
• Track and monitor progress on action items related to service improvements and best practice implementation.
• Create and maintain benchmarking documentation, including SOPs, templates, checklists, tools, and process artifacts for use in a centralized process library.
• Perform other duties, as assigned.

Experience Requirements:

• Two (2) years of practical experience in industry, government, or consulting in IT management.
• Five (5) years of experience in contingency contracting and/or use of contingency tools.

Certificate, License, and Registration Requirements:

• IT Infrastructure Library (ITIL) version 3 (V3) certification and specific knowledge and experience with the ITIL framework desired.

Other Required Skills & Abilities:

• In-depth knowledge of IT service delivery and strategic IT management.
• Demonstrated capability in benchmarking IT services and identifying best practices.
• Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
• Proficient in Microsoft Excel, Access, Word, PowerPoint, and SharePoint.
• Proven experience in IT project management using Microsoft tools (e.g., Project, Excel, SharePoint)

Security Clearance Requirements:

Secret Clearance

US Citizenship Requirements:

This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.

• Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure.
• Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.
• Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated.

• Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.
• Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success.
• Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.

This position is currently accepting applications.