Lending & Trade Services Quality Reviewer

Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
United States, Michigan, Farmington Hills
Jun 24, 2025
Quality Reviewer, Lending and Trade Services -- Document Preparation The Quality Reviewer is a member of the Lending and Trade Services - Document Preparation team. The team is responsible for preparing documentation for both commercial and consumer loans across multiple lines of business within all bank markets, while ensuring compliance with all federal and state laws, regulations, and bank policies. The primary responsibility of the quality reviewer is to verify all documents are accurately prepared in accordance with the loan approval and supporting due diligence documents, in addition to binding and delivering the loan package.The loan requests managed may vary in complexity and may encompass a range of products, as well as various types of entities and collateral, such as real estate, all assets, vehicles, and marketable securities. Position Competencies Successful candidates possess integrity and trustworthiness, strong listening skills, engage in critical thinking and problem solving, maintain a customer-centric focus, exhibits strong decision-making skills and a drive for results, showcase business acumen, and excel in prioritizing and managing work independently. Position Responsibilities: Quality Review The Quality Reviewer evaluates the credit approval, existing loan documentation, and due diligence documents for both commercial and consumer loans. Utilizes comprehension and expertise in underwriting principles, end-to-end loan processes, essential due diligence, and loan documentation pertinent to the product, loan structure, borrowing entity, type of collateral, and loan controls and/or covenants specified in the credit approval to assess and review the documents prepared for accuracy. Performs a thorough review of loan documentation of varying complexities and delivers complete and accurate loan packages within the established service level agreements. Detects, reports and corrects errors within loan documents prepared by the team. Ensures adherence to established service objectives in accordance with procedures, corporate policies, legal guidelines, credit and lending policies, and applicable Federal and State Laws. Maintains a comprehensive understanding of legal and regulatory standards to assess risks associated to information obtained for loan documentation requests, which are subject, but not limited to, Reg B, Reg U, Flood compliance, Anti-Money Laundering, UCC Article 9, real estate laws and lien priority, as well as federal and state laws concerning borrowing entities and collateral. Ensures all key operational metrics, particularly in the areas of service quality, productivity and overall efficiency are achieved. Updates tracking systems with information utilized for reporting and measuring department and individual performance metrics and service level agreements. Provides direction to the Document Preparers to ensure the appropriate documents are prepared in accordance with the loan approval, instructions from the Document Control Specialist and/or instructions from Corporate Legal. Establishes rapport and maintains relationships through verbal and written communication with peers and other departments to facilitate collaboration, ensuring the delivery of quality customer service. Executes the responsibilities of the Document Preparer role, as needed. Position Qualifications: High School Diploma OR Equivalent 5 years of experience in banking OR financial service environment 3 years of experience in commercial loan 3 years of experience in analysis 3 years of experience in customer service on a telephone and face-to-face environment 1 year of experience in legal training, credit college training, or comparable commercial banking 1 year of experience with relevant banking, regulatory and end-to-end loan process matters 1 year of experience with PC based mainframe systems, loan accounting system (AFS) 1 year of experience utilizing Microsoft Office Products including Word, Excel and Power Point Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days Hours: 8:00am - 5:00pm Monday - Friday Salary: To Be Determined Based on Individual Experience About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - disability/veteran.