Assistant Supervisor, GW Safe Ride

George Washington University

United States, D.C., Washington

Jun 26, 2025

I. JOB OVERVIEW

Job Description Summary:	The Division of Safety and Facilities is committed to fostering a safe and secure campus environment for all members of the university community. This commitment is supported by advanced technological and physical infrastructure, proactive assessment and analysis, and a dedicated team of professionals who uphold the university's values with the highest level of care. The Assistant Supervisor, GW Safe Ride provides functional supervision and operational support for the university's Safe Ride driver services. The core responsibilities of this role are: Assisting with the day-to-day functional supervision of GW Safe Ride drivers Enforcing operating procedures and service protocols Monitoring the Safe Ride reservation system dashboard and redirecting drivers as needed Escalating complaints related to transportation services Partnering with the supervisor to prepare driver schedules Acting as the supervisor in their absence Participating in the training and onboarding of drivers based on assessed needs Ensuring completion of vehicle pre- and post-trip inspections Providing excellent customer service at all times Performing driving duties as needed to cover open shifts or high-volume periods This position will also participate in the current and future training of drivers based on needs assessment, will ensure vehicle pre- and post-trip inspections are done, and will work to provide excellent customer service at all times. This role may also perform the duties of lower positions as necessary, including driving activity to cover open shifts and/or during heavy reservation periods. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a High school diploma/ GED, or equivalent combination of training and experience plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:
Hiring Range	$17.95 - $22.58
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Division of Safety and Operation
Family	Safety and Facilities
Sub-Family	Transportation
Stream	Individual Contributor
Level	Level 3
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday, Tuesday, Wednesday, Saturday 6:30pm - 3:30am; Sunday, 10:30pm - 7:30am; Days Off - Thursday, Friday
Will this job require the employee to work on site?	Yes
Employee Onsite Status	Essential onsite
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S013771
Job Open Date:	06/26/2025
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.