Lead Financial Aid Advisor

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Job Description

The primary purpose of this position is to work alongside the Director of Financial Aid to support the management of day to day operations of the financial aid department by ensuring accurate, efficient, and timely delivery of student aid that is in compliance with federal, state and other relevant regulations.This position is responsible for providing direction to staff, and advising students and families through all stages of the financial aid process, while providing high quality customer service. This position requires in-depth knowledge of State and Federal regulations. This position will assist with outreach efforts to support enrollment and retention objectives.

1) Coordinator of Financial Aid Processing

• Ensure the department maintains compliance with applicable federal, state, and institutional rules and regulations.

• Maintain a thorough working knowledge of current institutional, state, and federal regulations, policies, and procedures. Review, verify, investigate, trouble shoot and resolve complex aid application issues related to student eligibility for aid,

• Complete ISIR review, Verification, MN State programs review, ISRS tracking edit processing, financial aid status letters and award offers.

• Serve as point of contact for matters that pertain to financial aid processing.

• Assist with setup of financial aid processing components and monitor system settings to ensure systems are performing as expected, required documents are collected, and awards are calculated correctly. This includes resolving complex system set up issues with ISRS, eServices, ImageNow, COD, NSLDS, or MN Office of Higher Education.

• Create and maintain communications sent from the Financial Aid Office such as financial aid status letters, award offers and financial aid forms, and web page content.

• Assist with preparing year end reports, audits and perform reporting such as monthly reconciliation of state and federal aid programs.

2) Lead Financial Aid Advisor

• Provide leadership and guidance to staff and work study students when applicable, by serving as the resource specialist for financial aid.

• Serve as the primary point of contact for financial aid on escalated student issues.

• Advise, investigate, problem solve and resolve questions and issues from prospective, current and previous students, parents, faculty, staff, other third parties and the public.

• Assist with creating, maintaining and presenting material for outreach activities and communication campaigns from the Financial Aid Office.

3) Coordinator of Scholarship Management

• Promote and record all outside scholarships and SCC Foundations scholarships.

• Assist SCC Foundation in the selection process for Foundation scholarships as well as adding scholarship amounts to student records and monitoring eligibility.

• Verify eligibility such as credit level, GPA and other applicable requirements prior to payment of scholarship.

• Reconcile scholarship awards with Foundation Office and Business Office.

Salary Range

$27.84 - $40.82 hourly

Minimum Qualifications

• Associates degree and a minimum of four years of professional-level experience with detailed knowledge of financial rules and regulations, project management, and the ability to interpret and understand new rules, regulations, and statutes.

• Experience providing work direction or lead work to others

• Intercultural competency and experience working with student and families from diverse backgrounds

• Strong ability to communicate effectively, clearly and concisely, both orally and in writing

• Knowledge of financial aid rules and regulations or other experience implementing complex regulations.

• Demonstrated experience with learning new technology to create efficiencies in a process or service

Preferred Qualification

• Bachelor's Degree

• Three or more years of experience working in a financial aid office

• Experience with financial literacy programs

• Experience using ISRS ImageNow, COD, NSLDS, FAA Access to CPS

• Multilingual (spoken and written)

• Experience creating and presenting handouts/presentations/workshops to various audiences

Other Requirements

• South Central College is unable to sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

• In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's Vehicle use criteria and consent to Motor Vehicle Records check.

Work Shift (Hours / Days of work)

8:00am - 4:30pm Monday - Friday

Telework (Yes/No)

No. The position is located on the North Mankato campus. One day of telework may be authorized.

About

South Central College is a comprehensive community and technical college that is part of the Minnesota State system, with campuses in Faribault and North Mankato. To meet the educational needs of students and our communities,SCCprovides lifelong learning opportunities. SCC is committed to fostering a campus environment of inclusion, knowledge, and understanding in which faculty, staff, and students learn to value diversity and to respect individual differences that enrich our college community.

Why Work For Us?

We are a passionate and talented community of educators, staff, and students who are driven to succeed and are looking to grow our talented team with the addition of a positive and motivated team member! To learn more about South Central College visit www.southcentral.edu/

Benefits

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($150 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

This position is covered under the Minnesota Association of Professional Employees (MAPE) contract. Please view the collective bargaining agreement for more details https://mn.gov/mmb-stat/000/az/labor-relations/mape/2023-2025/MAPE_Contract_2023-2025.pdf

SCC is an affirmative action, equal opportunity educator and employer. Women, minorities, individuals with disabilities, and veterans are encouraged to apply. This document is available in alternative formats to individuals with disabilities, consumers with hearing or speech disabilities may contact us via their preferred Telecommunications Relay Service.

Application

Please apply online asONLYonline applications will be considered. We are now accepting applications for review and position is open until filled.

South Central College requires that you include the following in your application:

* Cover Letter.
* Resume/Curriculum Vitae which clearly addresses the requirements of the position as described above.
* College transcripts (copies or unofficial transcripts are acceptable for initial application screening).

Contact

If you have questions about the position, contact HR Business Partner Stephanie Gates at Stephanie.Gates@Southcentral.edu or 507-389-7277.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

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