Director of Programs

Job Summary / Overview

Omega Technical Services is seeking a Director of Programs to join our team. The Director of Programs will be responsible for providing onsite leadership and management for the company's regional office in Aiken, SC ensuring efficient and effective operations. This role will also be responsible for managing key client accounts and overseeing projects that drive business growth and enhance customer satisfaction. A deep understanding of client needs and the ability to manage multiple projects simultaneously while delivering exceptional service will be crucial to success in this role. This position reports to the Vice President of Business Operations.

Key Responsibilities

• Build and maintain strong relationships with key clients, serving as their primary point of contact and trusted advisor.
• Understand clients' business needs and objectives, providing tailored solutions that align with their goals.
• Conduct regular check-ins and reviews to assess client satisfaction and identify opportunities for offering additional products and services.
• Collaborate with internal teams (i.e. Human Resources, Talent Acquisition, Contracts, Accounting, etc.) to ensure timely and effective delivery of services and solutions to clients.
• Lead the development and approval process for technical proposals, contracts, and pricing agreements, to maximize value for both the client and the company.
• Cooperate with Contracts and Accounting to monitor project/account performance metrics and develop strategies to enhance client retention and growth while maximizing company revenue and profitability.
• Lead and manage projects from inception to completion, ensuring alignment with client requirements and organizational goals including developing detailed project plans, defining scope, timelines, budgets, and resource allocation.
• Monitor and report project progress, identify risks, and implement mitigation strategies to address any challenges.
• Supervise the Resource Manager(s) assigned to the Program Management Office.
• Participate in local and regional events that enhance the company's brand image.
• Support the corporate office by participating in working groups, semi-annual Town Halls, holiday events, corporate offsites and retreats, and other events annually.

Minimum Qualifications

• Bachelor's degree in a technical field, Business Administration, or a related field.
• Minimum of 10 years of experience in project/program management or technical services industry with a strong track record of managing key client accounts.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and internal teams.
• Demonstrated ability to lead and manage teams, projects and budgets.
• Excellent organizational and time management skills, with keen attention to detail.
• Proficiency in Microsoft Office suite and CRM tools.
• Analytical mindset with the ability to assess data and make informed decisions.

Preferred Qualifications

• Relevant Program Manager or Project Manager certifications such as the PMP, PgMP, or FAC-P/PM are a plus.
• Prior experience working on Department of Energy (DOE) contracts, particularly at the Savannah River Site,for Consolidated Nuclear Security (CNS), Oak Ridge National Laboratory (ORNL), and Los Alamos National Laboratory (LANL) is highly desirable.

Why Omega Technical Services?

Omega Technical Services is a trusted partner supporting the Department of Energy, Department of Defense, and other government clients on mission-critical projects. We offer competitive pay, benefits, and the opportunity to work on impactful projects in national security and technology.

Equal Employment Opportunity Statement:

Omega Technical Services is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.