Lead Case Manager, Behavioral Health

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Department

Job Summary

Under general professional supervision, performs lead behavioral health case coordination services including planning, caseload management, training, organizing of BHS care coordination processes, and treatment referral/disposition. Acts as a liaison to other care coordination services within the BHS continuum of care. Delivers services in accordance with the approved plan of treatment and plan of care. Assists behavioral healthcare providers in understanding significant social and emotional factors related to the patient's behavioral health issues.

Essential Functions:

• Acts as a liaison among care coordinators in BHS programs. Completes weekly check-ins and monthly team meetings. Sets BHS standards for care coordination and communicates with program supervisors and managers regarding care coordination initiatives. (25%)
• Manages caseload of clients within the BHS continuum of care who meet criteria for care coordination services. (40%)
• Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals. Adheres to and complies with rules and regulations of the City, Agency, Department and Service. Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health. (10%)
• Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills. (10%)
• Documented activity reflects patient involvement in goal setting with written information consent documented. Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner. (10%)
• Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides 10basic education to patient. (5%)

Education:

• Bachelor's Degree Psychology, Social Work, Counseling, or related discipline required.

Work Experience:

• 2-4 years' experience working as a Case Manager, Counselor, Therapist, or closely related role required.
• Prior experience working in a management role within the behavioral health field required.

Knowledge, Skills and Abilities:

• Proficient in crisis intervention techniques with an ability to spontaneously manage problems as they arise.
• Ability to advocate for client needs; including resources and support.
• Ability recognize, analyze, and solve a variety of problems.
• Ability to be flexible and adaptable to meet clients needs.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.