Total Rewards Analyst - Mental Health 901

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Total Rewards Analyst plays a key role in supporting the design, administration and delivery of our Total Rewards programs which include, compensation, benefits, wellness, recognition, and development. This position is both analytical and operational, ensuring the accuracy of data and processes while contributing to meaningful programs that directly impact employee experience and organizational success.

Working closely with the Total Rewards team, HR Business Partners, and internal stakeholders, the Analyst supports compensation and benefits projects, job evaluations, market analyses, program cycles (such as annual compensation reviews and open enrollment), and employee inquiries. This role is ideal for a detail-oriented, service-minded professional who enjoys both data-driven work and cross-functional collaboration. The Total Rewards Analyst helps ensure our programs are fair, competitive, and aligned with our mission to support and engage our workforce.

Shifts Available:

Full Time 40 Hrs per Week | Monday-Friday: 8:00am - 5:00pm | Must be located in California, with a preference for Southern California.

Expected starting wage range is $72,808.63 - $89,871.72. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

* Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with members serviced, the public, and other staff members.

* Conduct market pricing and benchmarking for jobs using survey data.

* Support the administration of annual compensation cycles, including merit and bonus planning.

* Maintain job descriptions and assists in job evaluations.

* Prepare compensation and benefits reports and dashboards using data from HR systems.

* Conduct internal compensation and benefit audits.

* Ensure compliance with federal, state, and local pay laws.

* Support compensation-related inquiries from HR partners and managers.

* Assist in documenting compensation guidelines and processes.

* Provide day-to-day support for compensation and benefits programs, including data entry, documentation, and employee communications.

* Maintain employee records in HRIS and benefit systems with a focus on accuracy and confidentiality.

* Respond to routine questions from employees and HR partners about pay, benefits, and eligibility.

* Support benefits billing, invoice reconciliation, and vendor communications.

* Support the compensation process for bonuses and educational assistance program awards and reimbursements.

* Help execute wellness initiatives, recognition programs, and other Total Rewards projects.

Key Responsibilities

Compensation Analysis & Administration

* Participate in salary survey submissions and analyze survey results.

* Support the maintenance of salary structures and pay ranges.

* Analyze internal pay data to support decisions on new hires, promotions, and adjustments.

* Identify and flag potential pay equity issues for review.

* Support the collection and processing of pay period bonus submissions, ensuring timely and accurate entry, validation and coordination with payroll.

Annual Compensation Processes

* Assist with data preparation and system testing for annual merit and bonus processes.

* Help create tools, templates, and communications for compensation programs.

* Project manage and support cyclical compensation and benefits activities.

* Maintain and process the merit and bonus cycle with document prep, auditing, and employee notifications.

Job Evaluations & Market Benchmarking

* Research job descriptions and perform job matching for external market comparisons.

* Maintain job documentation and support updates to job architecture as needed.

* Maintain job descriptions and support job documentation tracking.

Compliance & Reporting

* Support audits and compliance reporting related to compensation (e.g., FLSA, pay equity).

* Prepare compensation reports and dashboards for HR and business leaders.

Collaboration & Support

* Respond to compensation-related questions from HR and business partners.

* Collaborate with team members to identify process improvements.

Benefits Administration Processes

* Responsible for education assistance and scholarship programs including coordinating applications, award approval and reimbursement payments.

* Participate in execution of benefits enrollment, changes, and terminations in coordination with internal partners.

* Support new hire onboarding for benefits and respond to employee questions, as needed.

* Support execution of wellness activities and other employee events.

HR Systems & Data Integrity

* Enter and update compensation and benefits related data in HRIS and partner systems.

* Conduct data audits to ensure accuracy and consistency.

* Help maintain digital filing systems for compliance and recordkeeping.

* Maintains and updates the access to Total Rewards SharePoint site

Customer Service & Communication

* Serve as a point of contact for employee inquiries and escalate complex issues appropriately.

* Draft employee communications related to compensation and benefits.

* Provide logistical support for training sessions and presentations led by the Total Rewards team.

* Maintains shared department e-mail inboxes, responding to routine questions, and escalating requests as needed.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less; drive, lift, and carry items overhead up to 10 pounds, do simple grasping occasionally, as well as sit frequently.

Qualifications

Required:

* Bachelor's degree in Human Resources, Business, Finance, or related field.

* 0-2 years of experience in compensation, HR analytics, benefits administration or related field.

* Proficiency with Microsoft Excel and ability to work with HR data.

* Strong analytical and problem-solving skills.

* Strong communication and relationship building skills.

* High attention to detail and commitment to data accuracy.

* Ability to manage multiple tasks and meet deadlines.

* Intermediate Microsoft Excel skills, proficiency in MS Word and PowerPoint

* Applicant must be fingerprinted and receive clearance from the Department of Justice and The Office of inspector General

* Must be at least 18 years of age

* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:

* Experience with salary surveys (e.g., Mercer, Radford, Willis Towers Watson).

* Exposure to HRIS platforms such as Workday, SAP/SuccessFactors, UKG, ADP, Kronos.

* Interest in pursuing a career in Total Rewards, Compensation, or Benefits.

* Progress toward Certified Compensation Professional (CCP) designation.

EOE AA M/F/V/Disability