Human Services Support Specialist (Family Services)

SALARY RANGE

WORK ASSIGNMENT DETAILS

Family Services' purpose is to advocate for families by offering essential services and resources to help ensure safety, strengthen family voice, and support lasting change. We provide high quality, professional services and strive to use the many formal and natural supports within families and our community to keep children in their home whenever safely possible. We value collaboration and coordination with the families we serve, community professionals, and within the Department to implement effective prevention and intervention strategies. We are committed to providing the appropriate level of intervention and protection, while encouraging families to utilize their strengths toward independence and self-sufficiency whenever possible. While adhering to legal mandates, our work is conducted in an atmosphere of respect, compassion, and confidentiality.

We are seeking a dynamic and detail-oriented individual to fill a pivotal role as a Human Services Support Specialist. This key position is tasked with supporting the division through work on impactful programs such as Teen Court and Positive Youth Initiatives. The role requires a proactive individual with an understanding of quality assurance, particularly in working with data management and invoice tracking. This opportunity in Waukesha County offers the chance to engage with community-based services and make a difference in the lives of youth and families thorough use of administrative skills.

Supplemental Questions:

1. Describe your experience utilizing Microsoft Office programs (e.g., Word, Excel, PowerPoint). Please provide an example of a task you've completed with each of these tools.

2. Describe your experience with adjusting your workload due to a last-minute request or a change in plans. What did you do, and what was the outcome?

3. Describe what strategies you use to ensure interactions with customers or colleagues remain positive, even in challenging situations.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Human Services Support Specialist click here.

Minimum Training & Experience Requirements
1. High School Diploma or GED.
2. Two years of responsible work experience, preferably in human services, or two years of post high school education from a recognized college or university.
3. Valid Driver's License required except for work assignments in the Aging and Disability Resource Center.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site cafe and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.