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Aquatics Coordinator, Department of Campus Recreation

Wake Forest University
United States, North Carolina, Winston Salem
Jun 30, 2025

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

  • Navigate to the "My Experience" application page.

  • Locate the "Resume/CV" document upload section at the bottom of the page.

  • Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The Aquatics Coordinator is responsible for all aspects of Wake Forest's aquatics facilities and programs including: staff recruitment, hiring, training, and oversight; management of pool and support areas; and revenue generation through master's swim program, swim lessons, summer camps, and rentals. Responsible for establishing and achieving area and employee goals, assessing performance, providing feedback and making data driven decisions. The coordinator increases participation and diversification of aquatic programs and participants. The coordinator will collaborate with Campus Life partners to promote student engagement and foster physical wellbeing by all members of the campus community. Additionally, the coordinator assists the department's First Aid/CPR/AED training program.

Job Description

Essential Functions:

  • Provide leadership and manage the day-to-day facility operation of Wake Forest Campus Recreation indoor aquatic facilities. The facility includes a 25-yard, 8 lane pool (3 - 11 ft depth) and a 14-person whirlpool

  • Recruit, hire, train, schedule, supervise, develop, and evaluate 40+ part-time and student aquatics staff delivering a high and consistent level of customer service. Foster substantive student employment development. Create and enforce staff expectations.

  • Maintain appropriate records to ensure all aquatic staff are trained, qualified, and certified in their respective areas, including regular in-service and professional development training and audits.

  • Direct and oversee the day-to-day aquatics programs and events including, but not limited to: master swim program, student swim club, swim lessons, lifeguard certification courses, student swim club, aquatic fitness, scuba certification, and social/recreational activities. Develop and market aquatic programs that increase and diversify participation.

  • Oversee aquatic facility scheduling to ensure that all user groups, both internal and external, receive adequate and appropriate use. Serve as the point of contact for groups using the aquatic facilities, including contracts, revenue, and risk management.

  • Design and maintain cleaning and maintenance schedules for the pool and associated support spaces. Ensures facility maintenance issues are addressed in a timely and proper fashion. Coordinate all aquatic equipment purchases, maintenance, chemical purchases, and deliveries.

  • Develop annual aquatics program goals and appropriate evaluation and assessment metrics. Regularly prepare activity, attendance, and other reports.

  • Monitor and assist with the aquatics revenue and expense budgets of over $125k. Develop new and expand existing revenue streams.

  • May teach and/or coordinate for-credit aquatic courses in the academic department of Health and Exercise Science (e.g., lifeguard certification class).

Other Functions:

  • Creates a welcoming environment for all members of the campus community and is a diversity advocate for under-represented and under-served populations.

  • Assist with First Aid/CPR/AED, bloodborne pathogen, and other risk management and safety training for all Campus Recreation staff.

  • Collaborate with Campus Recreation colleagues in the coordination with Summer camp programs and WFU employee family programs.

  • Work a variable schedule, including regularly working evenings and weekends.

  • Perform additional duties as assigned.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor's degree.

  • Minimum of 2 years of aquatics experience. Graduate assistant experience is acceptable.

  • Prior experience with aquatic staff supervision, aquatic facility management, and budget administration.

  • Demonstrated knowledge of aquatics best practices and national trends, preferably in a collegiate environment.

  • Experience developing and delivering both job-specific and professional development training for part-time and student employees.

  • Demonstrated diversity advocate.

  • Demonstrated experience in working autonomously with initiative and creative thinking.

  • American Red Cross Lifeguard certification.

  • American Red Cross Lifeguard Instructor (LGI) certification or ability to obtain within the first 6 months.

  • American Red Cross First Aid/CPR/AED Instructor certification.

  • Certified Pool Operator (CPO) certification or ability to obtain within the first 6 months.

Preferred Education, Knowledge, Skills, Abilities:

  • Master's degree in recreation, sports management, student affairs, higher. education administration or other related field. If in progress, must be completed by the date of hire.

  • Experience working in a collegiate environment with student staff supervision.

  • American Red Cross Lifeguard Instructor Trainer (LGIT).

  • Water Safety Instructor (WSI) certification.

Accountabilities:

  • Supervises graduate and student employees.

  • Evening and weekend work required, as well as a flexible schedule. Ability to provide leadership and support to part-time and student staff during times facilities and programs are operating.

Physical Requirements:

  • Regularly lifts items between 50-70 lbs.

  • Ability to communicate verbally, including projecting voice across distance in normal and loud situations.

Environmental Conditions:

  • Works in an area that is over 80 degrees and high humidity level.

  • Works with chemicals used to manage pool chlorine and pH levels.

Additional Job Description

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact askHR@wfu.edu.

Time Type Requirement

Full time Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.

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