Implementation Consultant- Healthcare

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

THE OPPORTUNITY
As a OpenText Implementation Consultant, you will manage teams that deploy lab and radiology orders systems into the EMR systems for our hospital, lab, and radiology partners. You will coordinate the efforts of IT professionals and clinical staff to define the right solution, to guide and assist implementations, manage process and schedules, and provide technical assistance for all projects as well as training and support. This position requires excellent project management skills, good verbal and written communication skills, and a teamwork frame of mind. You will be part of a team with a focused mission to:
Enhance the physician's ability to provide patient care through EMR interoperability
Enhance our hospital and lab partners' outreach services to the practices they serve through exceptional integration to the practice's EMR workflow

YOUR IMPACT
As the Implementation Consultant you will be responsible for defining project scope, creating and maintaining project plans driving projects to completion.
You will monitor and drive the day-to-day operational aspects of your projects. This includes managing the scope of each project, delegating tasks and ensuring your team hits their milestones to achieve successful and timely implementations of the EMR-Link solution.
Proactively identify project risks, analyze solutions, and take decisive action to resolve issues
Maintain appropriate project documentation and communicate project status to management team
Run strategic and project focused meetings
As an integration and workflow specialist you will be the EMR and EMR-Link technical expert who guides and educates your team as you move through the implementation process
Work with the Implementation team and the lab/radiology team to continually improve the implementation process in order to ensure the highest customer satisfaction. These improvements can occur in documentation, tools, training, etc.

WHAT YOU NEED TO SUCCEED
Proven successes leading Healthcare IT programs
Working knowledge of the laboratory and or radiology clinical operations
Project management experience leading the day-to-day operations
5 or more years' experience using or implementing Centricity EMR or other EMRs
Working knowledge of HL7 and Interface implementations
Well grounded in computer, network, and internet technologies
Excellent verbal and written communication skills. Ability to communicate complex issues in a clear concise manner. Able to write customer-facing documentation.
Ability to work from home; you must be extremely disciplined and able to work well remotely.
Experience and focus on delivering quality solutions to customers
Must be legally authorized to work in the U.S. without work sponsorship

Desired

Software development process skills
Experience developing Centricity EMR Encounter Forms
PMI or other Project Management certification
BA, BS or equivalent

ONE LAST THING
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.