Solutions Consultant

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.

Location: US Remote

Department: OpenText Cybersecurity - Pre-Sales Solutions Consulting

OpenText Cybersecurity helps organizations of all sizes achieve cyber resilience by delivering a comprehensive portfolio of solutions across data protection, data security, and data compliance. Our customers and partners depend on us to ensure business continuity, reduce risk, and enable compliance in an evolving cyber threat landscape.

We are a fast-growing business with a collaborative and supportive team culture. Our expanding portfolio creates continuous career growth opportunities across technologies and functions.

We are seeking an experienced Solutions Consultant to support our MSP-aligned sales teams across the U.S. This remote role is part of our pre-sales organization and plays a critical part in technical sales enablement, partner success, and solution evangelism.

The right candidate will bring technical expertise, strong interpersonal skills, and the ability to work autonomously while partnering closely with sales, product, and channel organizations. This role requires up to 50% travel to support MSP events, partner trainings, conferences, and other field activities. Travel is an integral but well-balanced part of the role.

• Support pre-sales engagements primarily aligned with our MSP partners.
• Lead product demonstrations, technical evaluations, and proof-of-concept efforts.
• Educate and enable MSP partners on OpenText Cybersecurity solutions.
• Articulate the business and technical value of data protection, data security, and data compliance solutions.
• Gather partner and customer requirements and help shape deal strategy.
• Collaborate with sales teams to ensure technical alignment and successful opportunity closure.
• Participate in trade shows, webinars, and field marketing activities.
• Troubleshoot and resolve pre-sales technical issues.
• Act as a subject matter expert across multiple OpenText Cybersecurity product lines.

• 3+ years in a customer-facing pre-sales or solutions consulting role.
• Proven success supporting MSP or channel-focused sales environments.
• Strong understanding of IT infrastructure and cybersecurity concepts:
  - Endpoint security, antivirus, and threat detection
  - Endpoint backup
  - Server based backup and disaster recovery
  - Public cloud platforms
  - Microsoft Windows OS, macOS, networking (DNS, VPNs, firewalls)
  - Virtualization (VMware, Hyper-V, KVM), SaaS solutions
  - Familiarity with scripting and automation (e.g., PowerShell, Bash)
• Excellent presentation, public speaking, and partner enablement skills.
• Ability to communicate clearly with both technical and non-technical audiences.
• Highly self-motivated, organized, and comfortable working independently.
• Bachelor's degree or equivalent practical experience.

• Experience with RMMs, PSA tools, or IT service management platforms is a plus.
• Exposure to compliance and regulatory frameworks (e.g., HIPAA, GDPR, NIST) preferred.
• Previous experience with large product portfolios or solution suites is valuable.

• Excellent work-life balance.
• Join a collaborative and experienced team that values initiative and creativity.
• Broad product portfolio = More solutions, more opportunity.
• Up to 50% travel to engage with MSP partners at top-tier events.
• Excellent benefits, compensation, and long-term career development potential.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.