Software Licensing Consultant Sr

Requisition Number: 101419

Microsoft Cloud Care Specialist,

Location: This is a remote opportunity

Compensation:Base between $75,000 and upwards depending on skill set plus bonus opportunity

Insight at a Glance

• 14,000+ engaged teammates globally
• #20on Fortune's World'sBest Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Microsoft Cloud Care Specialist, you will play a key role in assisting our Insight Cloud Care Clients. You will be involved in various activities to ensure our portfolio of clients are achieving their business outcomes by successfully adopting and expanding their use of cloud solutions. The primary activities will be quoting CSP products and ensuring our clients are successfully onboarded to Insight's CSP. You will continue to work with our clients, as they have questions related to CSP, Insight's cloud commerce platform, break-fix support guidance. You will ensure successful onboarding of our clients by utilizing processes in place today, and will remain client-obsessed to ensure the customer has the best possible experience and continues to expand within the cloud with Insight alongside them being their trusted advisor.

• Day to day activities that provide support to our clients including assistance with cloud portal related issues, assisting our stakeholders to provide guidance on CSP related queries.
• Providing solutions within designated SLA. Working along with internal teams to assist the client ensuring customer satisfaction is achieved.
• Strong background in Microsoft CSP program as well as Microsoft Licensing
• Background in other cloud solutions like Adobe, AWS and Google.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Proven history of excellent customer service and accountability
• Strong organizational skills with an understanding of IT operations
• The ability to connect with clients to create a stronger relationship between the client and Insight
• Ability to learn quickly and adapt to the constant change of the cloud platforms and multiple work streams

What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location-even an international destination-for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes:Remote||Arizona (US-AZ)||United States (US)||Sales/Business Development|| None||Remote||