IT Asset Manager - Hardware Asset Management (Remote)

This is a remote role that may be hired in several markets across the United States.

This position is responsible for highly complex aspects of technology asset management tracking, analysis, and reporting within the Information Technology (IT) department of the Bank. Develops, maintains, and improves upon asset management governance, standards, procedures, plans, controls, and operating metrics to achieve operational objectives. Evaluates current practices, collects information and industry trends, and creates specifications to support business initiatives. Develops and implements process improvements. May provide a leadership role for the work group through knowledge of IT asset management.

• Operational Support - Provides expert support for business operations by responding to inquiries, identifying issues, and working to continuously improve business practices. Handles escalated matters that arise during daily operations, providing guidance to lower-level IT asset management analysts and leading workflow. Develops and implements modifications and enhancements. Serves as an analytics resource to wider organization or business units.

• Identifying Business Objectives - Determines asset management needs through highly technical analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of requirement specifications, project plans, or other forms of documentation.

• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. Develops process enhancements based on reporting.

• Data Analysis - Sources, compiles, and interprets data. Performs data analysis on an advanced level, effectively communicating and directing analysis output.

Bachelor's Degree and 6 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 10 years of experience in Analytics, Modeling or Reporting

Preferred skills: HAM experience with ServiceNow Washington or later

License or Certification Type: CHAMP certification preferred

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $102,00 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.