Senior Software Engineer - Backend
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 02, 2025 | |
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OverviewAs a Senior Software Engineer - Backend in IC3 (Intelligent Conversation and Communications Cloud) team, you enpower Microsoft's first-party real-time conversation products, notably Skype and Teams with many millions of users, by providing reliable and high-quality audio and video calling, meetings, and chat services that work every time, from anywhere, on any device. And we expose our core capabilities to third-party partners, with which they can bring conversations to life in their own products. With IC3, we will enable customers to do more by making conversations on our platform more intelligent, surfacing useful information in real-time and taking actions on the customers' behalf during the conversation. And, we will learn from each conversation. Every call, meeting, or chat will make the next one better. Building and running services at scale for Microsoft 365 for hundreds of million consumer and enterprise users is very challenging, but it is a lot of fun and rewarding. We are looking for smart, passionate engineers at many levels to help us do just that to power and deliver on IC3 mission. This opportunity will allow you to make a broad positive impact across many critical IC3 domains such as chat, audio/video calling, meetings, service and data engineering, and service management. We want you because you have an insatiable passion for technology, your constant intellectual curiosity and willingness to learn, your ability to communicate well in a team environment, your desire to make our team better with your contributions and of course your ability to deliver the right results at the right time.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesCollaborates with appropriate stakeholders to determine user requirements for a scenario.Drives identification of dependencies and the development of design documents for a product, application, service, or platform.Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. | |