Senior Digital Transformation Leader

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

Join Verizon's Global Consulting Services organization and empower Enterprise, Medium Business, and Government clients in their digital transformation journeys. As a Senior Digital Transformation Leader, you will drive impactful change by leveraging Verizon's advanced capabilities. Your primary mission is to understand complex business challenges and translate them into visionary digital strategies, leading to their successful implementation and significant revenue growth for both Verizon and its clients. This role involves cultivating trusted advisor relationships with C-level executives, gaining insights into their strategic priorities, and identifying high-impact digital transformation opportunities.

Key Responsibilities:

• Lead strategic digital transformation engagements with premier Verizon customers, aligning technology solutions with critical business outcomes and driving substantial revenue growth.

• Integrate customer business imperatives with Verizon's solution portfolio (advanced networking, unified communications, customer experience platforms, security, data analytics) to create holistic digital transformation roadmaps.

• Provide expert guidance on technology infrastructure evolution to support strategic corporate digital transformation objectives.

• Articulate complex business challenges and opportunities in the context of digital transformation, translating them into clear, actionable technical solutions and business requirements.

• Define and champion transformative digital strategies, initiatives, and innovative solutions that reshape client business models and enhance competitive advantage.

• Spearhead the development of compelling business cases, ROI analyses, and high-level program implementation plans for strategic digital transformation initiatives.

• Engage with executive stakeholders across client business units to understand their strategic goals, digital aspirations, and desired value.

• Architect comprehensive digital transformation blueprints encompassing conceptual designs, seamless transition plans, and enabling technologies that directly address critical business unit requirements.

• Craft and persuasively communicate the strategic value proposition of end-to-end digital transformation solutions to C-suite executives.

• Collaborate effectively with customer and Verizon cross-functional leadership throughout the entire lifecycle of digital transformation engagements.

• Partner with diverse Consulting Services teams to architect and deliver integrated, cutting-edge digital transformation solutions.

• Contribute strategically to the bid management process for complex digital transformation opportunities.

• Serve as a key member of the Senior Leadership Team within client-facing governance programs, providing strategic direction on digital transformation priorities.

• Drive strategic architectural planning for digital transformation, prioritizing initiatives and evaluating emerging technologies.

• Position Professional Services as a strategic partner and key enabler of critical digital transformation endeavors.

• Proactively assess and communicate potential risks associated with digital transformation investments and architectural decisions.

• Develop robust business case justifications and cost/benefit analyses for strategic digital transformation investments.

• Contribute to the Sales Team's development of Strategic Account Plans, identifying and shaping high-impact digital transformation opportunities.

• Clearly and effectively communicate complex digital transformation concepts and technical solutions to both technical and non-technical executive audiences.

• Participate in and lead strategic business presentations (e.g., Executive Briefing Centers).

• Collaborate in the development of key performance indicators (KPIs) and metrics to measure the success and business impact of Verizon's digital transformation solutions.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Progressive experience in strategic IT and/or Telecom consulting for enterprise clients (Public or Private) with CxO-level exposure and impact, specifically in digital transformation.

• Client-facing role (Digital Transformation Leader, Chief Architect, Enterprise Architect, or Senior Solutions Consultant) with a proven record of delivering large-scale digital transformation initiatives.

• Extensive experience consulting on and leading complex, multi-departmental digital transformation programs with verifiable success (references and examples required).

• Deep expertise in enterprise architecture principles and frameworks applied to digital transformation (conceptualization, definition, development, and implementation).

• Comprehensive knowledge across a broad range of digital technologies with deep expertise in at least two of the following:

  • Digital Customer Experience (CX) Platforms and Strategies

  • Cloud Computing and Hybrid IT Architectures

  • Data Analytics, AI, and Machine Learning

  • Modern Workplace and Collaboration Technologies

  • Agile and DevOps Methodologies

  • Enterprise Resource Planning (ERP) and Digital Supply Chain

• Proven experience developing high-quality customer-facing materials (strategic roadmaps, proposals, executive presentations).

• Exceptional analytical and problem-solving skills to develop innovative digital solutions.

• Willingness to travel up to 25%

Even better if you have one or more of the following:

• Master's degree or MBA with a focus on technology management, digital transformation, or a related field.

• Experience in a senior sales or service delivery role focused on Fortune 500 companies.

• Strong understanding of industry-specific digital transformation trends and challenges in the healthcare vertical.

• Relevant industry certifications (enterprise architecture, cloud, digital transformation, or industry-specific) are highly desired.

• Successful track record of leading and delivering complex digital transformation projects within Fortune 100 companies.

• Experience leading and delivering successful outcomes in highly matrixed organizations and cross-disciplinary project teams.

• Prior experience with a consulting firm focused on digital transformation strategy and execution.

• Exceptional oral and written communication and presentation skills for executive audiences.

• Demonstrated ability to manage multiple strategic engagements and collaborate effectively across diverse organizations and global regions.

• Outstanding leadership, negotiation, conflict resolution, and consensus-building skills to influence executive stakeholders.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.