Gap Claims Specialist

Your Assignment at a Glance

The GAP Specialist, under the leadership of the Team Leader, Claim Adjudication, will support the process to increase the profitability of the company's finance and insurance (F&I) products and services provided to automobile dealers. The Specialist will 1) provide superior customer service to dealers, consumers, lienholders, and other customers, 2) adjust and process claims for GAP products, and 3) settle claims pursuant to company guidelines. The GAP Specialist will take action to enhance cross-functional coordination and expand internal communications within GSA.

What We Need From You

• For each claim, verify contract information and determine coverage for vehicle specified.
• Determine validity and reason for total loss with proper documentation.
• Establish claim process and etiquette with customer within contract allotted time.
• Work with customer, lien holder and insurance companies to attain required documentation.

Physical and Environmental Requirements
The physical requirements described here are representative of those that must be met by a Contractor to successfully perform the essential functions of the job. While performing the duties of the job, the Contractor is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The Contractor is regularly required to move about the office and around the corporate campus. The Contractor must frequently move up to 10 pounds and occasionally move up to 25 pounds.

Travel Requirements

• None

If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment.

We are seeking contractor candidates legally authorized to work in the United States, without Sponsorship.

This position is for a contract role with The Friedkin Group. As a contractor, you will play an essential role in supporting our business needs while bringing your expertise and skills to our team. Contractors are engaged for a defined period and assignment. Contractors are not employees of The Friedkin Group, and as such, they are not eligible for company-sponsored benefits, including health insurance, paid time off, or retirement plans.