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nCino Configuration Specialist

Armstrong Bank
United States, Oklahoma, Muskogee
Jul 03, 2025
Job Details
Job Location
Muskogee Corporate - Muskogee, OK
Secondary Job Location(s)
Norman Corporate - Norman, OK; Tulsa - Tulsa, OK
Position Type
Full Time
 
Description

Purpose:

While projecting a professional image, this position will be responsible for the day-to-day configuration, maintenance, and support of the nCino application. This role will ensure optimal performance of nCino, as well as user satisfaction and alignment with business processes in a financial services environment.

Essential Functions:



  • Ensure that interactions with Bankers in person, by telephone, or electronically meet or exceed Bank standards as identified in the Serve Like Family Playbook.
  • Attends required staff, sales, and training meetings.
  • Serve as the subject matter expert and system administrator for the nCino application.
  • Maintain and configure nCino and Salesforce to meet evolving business needs, including flow automations, approval processes, reports, dashboards, and user profiles.
  • Manage user access, permissions, and security settings.
  • Collaborate with business units (e.g., lending, operations, credit risk) to understand requirements and translate them into system solutions.
  • Troubleshoot system issues, support user questions, and coordinate with internal teams and nCino Support to find resolutions.
  • Participate in system upgrades, testing, and deployment of new nCino
  • Support data integrity, system documentation, and user training as needed
  • Assist with integrations, sandbox management, and release readiness planning
  • Recommend best practices for configuration, scalability, and user experience
  • Demonstrates teamwork within the department and bank wide.
  • Shows willingness to help co-workers with tasks outside of job responsibilities.
  • Other duties, as assigned.

Qualifications

Education:



  • Salesforce certification preferred or a minimum of 3 years of Salesforce configuration experience
  • Possess and maintain a valid Oklahoma Driver's License

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