Facilites Coordinator II

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Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role: The Facilities Coordinator ensures the smooth and secure operation of corporate office environments. This role supports internal teams by managing space planning, vendor coordination, and facility-related systems and services. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced, service-driven environment.

*This is a full-time onsite position

Onsite Schedule: Monday through Friday 8:00am to 5:00pm

Current and future sponsorship are not available for this position

About the team:

• You will be working alongside the Facilities Manager to ensure we provide a safe and productive environment for all employees and clients.
• Facilities team thrives on collaboration and teamwork.
• I believe in working together to solve problems and create a positive work environment for everyone.
• We regularly participate in community service projects and team-building activities, fostering a sense of camaraderie and giving back to the community.
• We support continuous learning and growth, offering opportunities for training and development.
• I know how to have fun while getting the job done! Whether it's team lunches, office engagement initiatives, or celebrating milestones, we make sure to enjoy our time together.

What you will be doing:

* Coordinate facility-related issues across corporate locations, including space planning and internal relocations.

* Develop and manage project plans for staff moves, ensuring alignment with management on space, equipment, and technology needs (e.g., furniture, PCs, phone lines).

* Receive and manage service requests (e.g., cabling, lighting, electrical, video conferencing), coordinating with vendors for timely resolution.

* Support onboarding and workspace setup for employees and contractors, including processing change requests and work orders.

* Track and follow up on open requests to ensure timely completion and provide regular status updates to stakeholders.

* Manage mailroom services, including incoming and outgoing mail, package handling, and coordination with delivery vendors.

* Monitor the receptionist/security area, including surveillance systems and entry/exit points, ensuring a secure and welcoming environment.

* Maintain and update the disaster recovery manual, including vendor contact lists and alternate facility plans.

* Manage access control systems: issue access cards and keys, coordinate lock installations, and review security reports in collaboration with property management.

* Notify property management of equipment deliveries and contractor visits, arranging access as needed.

* Negotiate vendor pricing and contracts for services such as telecommunications, waste management, and recycling.

* Coordinate cleaning schedules and responsibilities between building staff and internal teams.

* Oversee procurement of services, equipment, and supplies for the department.

* Maintain inventory of fixed assets and office equipment (e.g., printers, copiers, terminals).

* Conduct and document internal audits of facilities and equipment, reporting findings and action plans to management.

* Assist with budget planning and monthly variance reporting for the department's cost center.

* Partner with Executive Leadership and Management to facilitate onsite meetings with internal teams and external vendors.

* Ensure punctuality, dependability, and responsiveness in all aspects of the role.

What you bring:

• Bachelor's degree preferred.
• Minimum of 4 years of experience in facilities coordination or office administration.
• Strong understanding of vendor and project management in a facilities context.
• Proficient in Microsoft Office 365, especially Excel.
• Experience with multi-floor building maintenance is a plus (may include lifting, cleaning, etc.).
• Excellent communication skills, both written and verbal, with the ability to interact across all organizational levels.
• Strong organizational, analytical, and problem-solving skills with attention to detail.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Outstanding customer service skills, including timely follow-up on emails and calls.
• Required work hours: 8:00am-5:00pm Monday through Friday
• Overtime required: As needed
• Weekends required: As needed
• Travel percentage for this role: None

Added Bonus if you have:

• Familiarity with Building Management Systems can help in efficiently managing and monitoring building operations
• Project Management and can demonstrate strong organizational and collaborative skills

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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