CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Opportunity:
Responsible for all business activities, including personnel, sales, promotions, special events, inventory, P&L and providing an exceptional shopping experience for all guests.
What Your Impact Will Be:
To support the planning and execution of all business operations, including personnel management, sales and promotions, inventory purchasing, and overall business administration. To ensure an outstanding shipping experience for all customers. To consistently meet or exceed financial goals and objectives. To foster a safe, engaging, and rewarding environment for all team members.
Staffing and Personnel Management (50%)
- Manage staff of 3regulars and up to 20 seasonal employees.
- Ability to creatively navigate significant labor market challenges to maintain staff retention.
- Develop an annual compensation budget that supports our financial objectives.
- Train and motivate staff to optimize store systems, guidelines, and operations to maximize sales goals.
- Drive execution and maintain data integrity within team to drive Mattel POS and profit.
- Develop and manage weekly hourly scheduling and coverage plans.
- Establish daily priorities, schedules, and communicate with the team
- Provide on-going performance reviews, coaching and recognition to optimize targeted results.
- Resolve performance issues through utilization of corporate resources to gain positive resolution.
- Promote succession planning and career development through Mattel's AP & CAP program.
- Provide leadership and role modeling for high performance team.
Sales and Promotions (25%)
- Develop a FY marketing and promotional calendar.
- Oversee the creation of all advertising campaigns including marketing strategy, creative and execution of all print ads, e-blasts, social media, website design, and updates.
- Support Mattel special events including philanthropic, campus, comic con, brand events.
- Manage the development and deployment of quarterly Charity Catalogs Sales.
- Manage the weekly updating of the Promo Tool for sale prices and promotions.
- Support Mattel's key strategy with enhanced toy and licensed Franchise Marketing brand statements.
- Provide early read data on Mattel new product launches.
- Leverage the store as a visual merchandising test & learn lab.
Operations: (25%)
- Develop proficiency in software applications and POS systems that are required to capture accurate store level data.
- Maintain budget based on corporate guidelines and look for opportunities to increase efficiency.
- Develop and track Open to Buy, inventory levels, pricing, sales, and margin to meet FY goals.
- Manage inventory flow to support El Segundo Toy Store, Holiday Tent, Charities, Resale Orders, Conventions, Employee Wish List and Special Events.
- Oversee inventory integrity, receiving, reports, on hands, shrink, adjustments and physical yearend inventory counts.
- Oversee daily sales by reviewing and auditing cash registers, deposits and sales and inventory reports.
- Assist with IT, POS terminal, store reports, and software challenges.
POSITION DIMENSIONS:
- Drives Execution
- Business Acumen
- Builds Collaborative Teams
- Communicates with Impact
What We're Looking For:
- Demonstrated agrowth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED);
3-5 years of experience leading in a retailenvironment
- Bilingual in English and Spanish, not required, but beneficial.
PREFERRED JOB QUALIFICATIONS:
- Experience preferred in retail management, sales or account buying position.
- BS or BA degree in Business/ Management/Merchandising preferred.
- Proficient in Microsoft Office - Excel, Word, PowerPoint.
- Physical requirements: climbing ladders up to twelve ft. tall, ability to lift 50 lbs., operate power tools (screwdriver & drill).
LANGUAGE SKILLS
- Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences in English. Attaches labels to containers; looks at containers to be sure labels have been correctly applied. Obtains items from stock as specified on shipping orders.
MATHEMATICAL and REASONING ABILITY SKILLS
The base hourly rate for this position is between $21.00 and $27.00
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate's work location, skills and experience.
Don't meet every single requirement?At Mattel we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world's leading retail and ecommerce companies.
Mattel is recognized as a Great Place to Work and as one of Fast Company's Best Workplaces for Innovators in 2022.
Visit us athttps://jobs.mattel.com/andwww.instagram.com/MattelCareers.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
Videos to watch:
The Culture at Mattel
Mattel Investor Highlights
Mattel, Inc.and Subsidiaries
Jul 08, 2025