New 
Senior Software Engineer
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 08, 2025 | |
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OverviewMicrosoft Teams is core to Microsoft's vision for intelligent communications and productivity pane into modern workplace. We are fast becoming THE hub for teamwork in Office 365 with hundreds of thousands of organizations and tens of millions of users across the globe using Teams. Microsoft Teams announced over 320M monthly active users in October 2023 and still rapidly growing, cementing it as the fastest growing business application in Microsoft history.We are looking for a Senior Software Engineer to lead the development of scalable data analytics platforms and AI-driven solutions for user behavior and operational analytics in Microsoft Teams. Our systems process petabytes of data daily, capturing millions of events per minute. We own the big data pipelines and intelligent analytics platform that powers insights and operational health across all of Teams. Our mission is to empower feature teams to understand their customers, drive operational excellence, and deliver impactful user experiences.We're a savvy group of generalizing specialists who combine deep engineering expertise with modern tools, frameworks, and methodologies to build robust platforms. We take pride in delivering an end-to-end events data platform that emits, collects, enriches, and analyzes over 100 billion events per day.In addition to driving near real-time analytics and business KPIs, our team is also responsible for building and managing the operational tooling for Microsoft Teams, ensuring fast incident detection, diagnosis, and resolution. We are now expanding our charter to build AI agents that streamline and automate operational processes, reduce mean time to resolution (MTTR), and elevate the overall reliability of the Teams service. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDesign, develop and maintain data analytics platform components that power the Telemetry systems for Microsoft with an AI-first mindset on analytics tooling.Build intelligent automation and agent-based solutions to streamline operations and improve system reliability.Own the architecture and operationalization of big data pipelines and real-time telemetry services.Collaborate closely with product teams to deliver tools and insights that drive customer and service health.Deliver high-quality, reliable systems with strong monitoring, alerting, and observability practices. | |