New

Senior Site Reliability Engineer

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)

2900 Ames Crossing Road (Show on map)
Jul 10, 2025
Senior Site Reliability Engineer Do you have a passion for tackling complex technical challenges in a dynamic cloud environment? Join our team! Thomson Reuters is transforming how it supports the technology products and platforms delivered to our customers worldwide. The Legal Service Management team is seeking an Senior Site Reliability Engineer to join our team in Eagan, MN. This team is at the heart of supporting applications within Thomson Reuters' Legal and Risk/Fraud segments. About the Role In this opportunity as an Senior Site Reliability Engineer , you will: Provision Azure resourcesby deploying and maintaining Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and other server software. Leverage deployment automation tools and custom deployment scripts appropriately. Deploy containerized resources in AWS including docker, SQL server and Linux images. Administer identity and access managementleveraging Least Privileged Access approach. This includes management ofsubscription role access controls, Active Directory, key vaults, Single Sign On, Security Assertion Markup Language (SAML), and cryptographic certificates. Monitor and maintain cloud resources.This includes setting applicable monitoring thresholds and alerts, and ensuring appropriate events are logged. Ensure vulnerability scans are in place, running regularly, and results appropriately acted upon. Oversee cloud security and threat management.This includes managing Cisco firewalls and site-to-site Virtual Private Network (VPN),Azure's Network Security Groups (NSG), network routing tables, and Domain Name System (DNS). Manage and monitor backup and recovery systems,including facilitation of an annual disaster recovery exercise. Act as a product Subject Matter Expert (SME)with other teams across the enterprise and product customers. Respond to inquiries, initiate technical discussions, and actively participate in technical forums. Create and manage storage accounts.Monitor data utilization and performance. Participate in data destruction activities appropriately. Proactively monitor system performance and respond to alertspromptly to meet or exceed high availability goals (Datadog, cloud audit trail). Document system designs and operational procedures,ensuring they are up-to-date and accessible (Lucid, Microsoft Office 365, Microsoft SharePoint, Microsoft Teams). Participate in the evaluation of emerging technologies and tools,recommending solutions that drive innovation and technical excellence. Leverage AI/ML technologiesto enhance automation, improve system diagnostics, and optimize operational workflows. Implement security measures and compliance protocolsto safeguard our systems and data. Provide troubleshooting and technical support. Collaborate with software development, QA, and product teamsto align requirements and expedite software releases (Datadog Synthetics, Selenium). Effectively articulate complex problems, concepts, and solutionsto varied audiences. Drive improvements in productivity, quality, and reliability. About You You're a fit for the role ofSenior Site Reliability Engineerif your background includes: Bachelor's degree or equivalent required, Computer Science or related technical degree preferred. 3 years of relevant experience in software development and/or technology infrastructure and operations. Experience managingAWS (or Azure) cloud infrastructureservices with proven success in the following areas: Cloud networkingincluding site-to-site VPN, subnetting, vnets, routing, Network Address Translation (NAT), and DNS. Cloud storage accounts, disk performance and encryption, disk redundancy and striping. AWS resource utilization and consumption, baselines, alerts, and metrics. Cloud authentication technologies(including SAML). Implementing cloud security safeguards and controls. Microsoft SQL Server inAWS/Azure. Strong working knowledge in sizing, deploying, and automating VM creation and management in a high-availability environment. Ability to quickly and effectively react to daily threats from external and internal sources. Using AI on daily basis Strong organizational and collaboration skills with the ability to effectively manage multiple priorities, facilitate discussions, obtain consensus, and resolve conflicts. Ability to treat confidential information with appropriate discretion. Proven analytical problem-solving skills and the ability to adapt to a rapidly changing environment. Excellent verbal and written communication skills and the ability to collaborate effectively across diverse teams. A strong drive to learn and apply new technologies as industry trends and best practices evolve in theCloud Engineering and Site Reliabilityspaces. #LI-GK1 What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.