Admissions Rep

Admissions Rep - PRN Opportunity

Emerald Coast Behavioral Hospital provides inpatient treatment services to adolescents and adults at our 86-bed facility in Panama City, FL and outpatient services to adolescents and adults at our three outpatient centers located throughout the Florida Panhandle. Additionally, we offer specialized treatment for active duty military members through our Military Resiliency Program, specialized chemical dependency treatment and TMS therapy for chronic depression.

Visit us online at: https://emeraldcoastbehavioral.com/

The Admissions Rep provides office and paraprofessional support for the day-to-day operations of Outpatient Services. Duties include acting as department liaison, managing phones, scheduling appointments, file management, collecting co-payments, verifying insurance benefits, billing, perform TMS services, etc.

Job Duties/Responsibilities:

• Acts as liaison between patients, families, departments, referral sources, agencies, schools and other interested parties. Assures a safe, nurturing, clean, & supportive environment for patients and staff.
  • Answers telephone in a timely manner and directs the caller appropriately. Understands and differentiates between crisis calls and can easily access appropriate clinical staff. Provides callers with information such as clinic services, directions to the clinic, clinic fax numbers, company website, and other related information.
  • Greets patients and visitors to the building, creating a warm and welcoming environment. Determine reason for visit. Assures check-in procedures are followed.
  • Manages the security of the reception area. Recognizes and responds to signs of rising acuity. Calls for assistance as needed.
  • Conducts patient safety calls.
• Administrative Duties:
  • Performs administrative support duties to include upfront payment collections, clinic/provider calendar maintenance, scheduling assessments, verifying appointments, clinic billing data for business office, and patient census maintenance
  • Completes patient admission & discharge procedures.
  • Completed the Patient Healthcare Disparities process.
  • Collects insurance and patient financial information.
  • Verifies insurance coverage upon admission and monthly.
  • Creates and maintains patient charts.
  • Completes chart audits as assigned.
  • Sets up telehealth system for providers.
  • Receives and processes incoming mail and faxes. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • Assists in maintaining cleanliness of facility.
  • Assists manager in maintaining department supplies.
  • Assists manager in maintaining cash box to include but not limited to petty cash, receipts, gas cards, credit cards, and public transportation transactions.
    
• Actively supervises patients during breaks in patient groups, or during crisis situations as needed to assist with behavior management employing appropriate verbal and crisis intervention techniques. Maintains professional therapeutic boundaries with patients and families.

• May perform patient transports, drug screenings, and/or Transcranial Manual Stimulation (TMS) duties based on training.

• Performs other duties as assigned/required by this position.

Benefit Highlights:

• Challenging and rewarding work environment
• Career development opportunities within UHS and its 300+ Subsidiaries!
  

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements:

• High School Diploma or equivalent required.
• One (1) year customer service experience required. Medical office experience preferred.
• Must be able to pass an ACHA Level II Background screening.
• Must be available to work between 8am-4:30pm, Monday-Friday, on an as needed basis.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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