Instructional Production Specialist Supervisor, College of the Liberal Arts

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Jul 10, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS The Learning Design Team within the College of the Liberal Arts is seeking an Instructional Production Specialist (IPS) Supervisor. Working collaboratively with our Instructional Designers, the person in this position will provide maintenance and technical support of the college's online courses as well as oversee a team of Instructional Production Specialists. The primary responsibilities of this position include: Provide maintenance and technical support of online courses in Canvas under the guidance of the Instructional Designers Troubleshoot and respond to instructor and student technical concerns with the online courses Assist Instructional Designers with placing course content and assessments into Canvas Assist with student accommodations and broader accessibility remediation of course content Hold one-on-one meetings and group meetings with the IPS team, approve time off, and conduct yearly goal setting and evaluations Assist in training new staff and coordinating ongoing professional development for the IPS team Work with the Learning Design team members to troubleshoot issues and test new Canvas features and other technology tools In addition to Canvas, the Instructional Production Specialist Supervisor may use the following tools and applications: Microsoft Office 365, Google Workspace, Smartsheet, Turnitin, VoiceThread, Kaltura, and LionPATH (Penn State's student information system). Qualifications: Excellent project management and time management skills Excellent customer service and communication skills Demonstrated problem-solving skills Experienced with Canvas (or other Learning Management System) and some knowledge of HTML (web markup language) Familiarity with WCAG 2.1, Level AA (Web Content Accessibility Guidelines) Attentive to detail MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Additional Information: To be considered, applicants must upload a resume and cover letter. The Instructional Production Specialist Supervisor will join the team at the Filippelli Institute of e-Education and Outreach. More information on the Institute can be found at https://filippelli.la.psu.edu/. The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangement should be directed to the hiring manager during the interview process. In accordance with College guidelines, this position requires a minimum of three days per week of on-site work at the designated work location. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $42,100.00 - $61,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines