Academic Program Coordinator, Education Policy Studies

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Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

The Education Policy Studies Departmentis seeking to hire an experienced administrative professional as anAcademic Program Coordinator to primarily support its Education and Public Policy (EPP) program and the World Campus graduate program.

TheAcademic Program Coordinatorwill ensure smooth operations within the programs by collaborating with and supporting faculty, staff, and students; responding to program inquiries; providing student support service (including with internships), and maintaining records.

This position is also vital to the programs by coordinating and planning program-related virtual and in-person events (e.g., orientations, receptions, and workshops).

More specific responsibilities of theAcademic Program Coordinatorinclude but are not limited to:

Student Support Service:

• Create and maintain databases (e.g., of each program's alumni)

• Maintain and update student records, tracking academic progress and milestones

• Ensure accurate transcript records and graduation lists

• Assist with course scheduling, academic procedures, and resolving student issues; manage academic forms

• Plan an information session for students about internships

• Assist instructors who teach internship-related courses

• Facilitate the application process for internships; document completion of internships

Administrative Support

• Serve as first point of contact for students, faculty, and visitors

• Provide logistical and administrative support to faculty and department leadership; assist in preparations for informational webinars

• Manage course scheduling, room bookings, and departmental communications

• Assist with exit interviews and surveys graduating students are asked to complete

• Collaborate with the College of Education's recruiter to maintain contact with prospective EPP students

Event Coordination

• Plan and coordinate recruitment, orientation, celebrations, and academic events for the EPP and World Campus programs

• Manage speaker series and undergraduate research showcases

Another duty of this position will be to develop, update, and maintain program resources, such ashandbooks and website information.

TheAcademic Program Coordinatorwill work independently on complex projects and utilizeorganizational skills to complete the responsibilities of this position.

After training, theAcademic Program Coordinatorwill also work with various software including Microsoft Office 365, SAP Concur, and Activity Insight (to assist faculty members with collecting, organizing, and displaying data), as well as the following which are specific to Penn State:

• iTwo (web-based tool used for data access, analysis, and distribution)

• LionPATH (Penn State's student information system)

• Penn State's Graduate Admissions Decision System (GRADS)

Qualifications: Applicants must have excellent communication (both verbal and written), interpersonal, and attention to detail skills.

Experience with creating databases or spreadsheets, materials in Canva, and social media content for a business or organization, as well as updating websites is also required.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

The College of Education is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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