Dispatch Operator

Staffmark is hiring a Dispatch Operator in Dothan, AL. We would love to help you reach your career and financial goals, and offer you the encouragement and support you need to succeed. Apply today to join a collaborative team committed to your success!

Pay:

• $14.00 per hour during training (3-4 weeks)
• $15.00 per hour after training

Hours:

• Wednesday through Friday, 2:00 PM - 10:00 PM
• Every other weekend, 2:00 PM - 10:00 PM

While working as a Dispatch Operator, you will have a wide variety of responsibilities including but not limited to:

• Answer incoming calls promptly and professionally, providing accurate information or routing as needed
• Follow client protocols when handling routine and emergency calls
• Relay verbal and written messages using text, email, or fax
• Monitor business email accounts for client communication and escalate to management as needed
• Perform general clerical duties such as proofreading, typing, and using office machines (fax, copier)
• Maintain confidentiality of client and customer information
• Route customer complaints or billing inquiries to the appropriate management personnel
• Enter data into reports and systems, including nightly account charges and obituary listings
• Keep office spaces organized by restocking supplies and emptying trash nightly
• Attend all staff meetings and report to the Operations Manager

Why You'll Love This Job:

We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.

Requirements:

• Professional telephone etiquette and strong verbal/written communication skills
• Proficiency in basic computer tasks with strong typing ability
• Ability to manage multiple priorities and remain calm under pressure
• Strong customer service orientation with a positive, adaptable attitude
• Must be able to follow detailed written and verbal instructions
• Ability to multi-task effectively in a fast-paced environment

Click 'Apply Now' to submit your application. A dedicated recruiter will be in touch to discuss this amazing opportunity!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

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