Virtual Sales Engineer (VTS) - Southwest

As a Virtual Sales Engineer, your mission is to act as a single point of contact for customer both pre- and post-sale activities, take ownership of the open territory, and lapsed service customers to drive sales. You will report to the Customer Success/Virtual Sales Manager.

You will

• Act as a single point of contact for customers providing pre- and post-sale activities for sales under a prescribed dollar amount and complexity.
• Collaborate and communicate with outside sales personal to ensure full coverage of customer needs.
• Proactively follow up on warm marketing leads and requested quotes for Service Business Line.
• Provide general information on all Service Products.
• Takes ownership of open territory and lapsed service customers to drive sales.
• Works with applications and tech support team to offer product alternatives to best meet customer requirements and support sales objectives.
• Recognize that a customer of one product could also purchase other Leybold products and set up leads for new equipment, field service and service contract opportunities.
• Contribute to the satisfaction of all business lines with enhanced performance to create experiences that will lead to higher efficiencies and improved performance.
• Demonstrate proactive selling of Leybold service products. Identifies opportunities for expanding the sale through additional options and complimentary products.
• Maintains customer databases.
• Document customer activity using our CRM.
• Build professional network opportunities quickly and effectively by having the opportunity to visit the lab and factory to better understand our operations.
• Foster a company culture starting in early-careers to gain comprehensive understanding that aligns with our Group's expectations.
• Effectively learn the role in an office environment benefiting from immediate access to colleagues for on-the-spot assistance.
• Promote sustainability through in-office work to reduce time and costs associated with commuting that enahnces operational efficiency and minimizes environmental impact.
• Other duties as assigned

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• 1-3 years of experience in the technical displine, business, or marketing with technical aptitude is preferred
• B.S. degree in Engineering, other Technical discipline, business or marketing with a technical aptitud
• Vacuum equipment or selling of technical product experience a plus
• CRM experience preferred
• Excellent oral & written communication skills
• Working knowledge of MS Office Products
• Positive customer-focused attitude and successful interaction in a dynamic team environment is a must
• Strong critical thinking skills
• Attention to details and problem-solving abilities
• Phenomenal teammate who is flexible and adaptable
• A self-starter with strong work ethic
• Fluent in Spanish is a plus
• Valid driver's license

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a competitive compensation package.

LEYBOLD USA INC. is an Equal Opportunity Employer - M/F/Disabled/Veterans

#LI-Hybrid

Hybrid
While in-office work is standard, flexible exceptions, such as remote, are being explored on the West Coast for effective implementation. This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Leybold USA Inc. facility in Export, PA, United States after training.

Talent Acquisition Team: Reba Libengood