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Food Safety Quality Assurance Manager Supply Chain

Dole Food Company, Inc.
United States, North Carolina, Bessemer City
220 Southridge Parkway (Show on map)
Jul 10, 2025

Food Safety Quality Assurance Manager Supply Chain

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Category
QA/Food Safety - Field
All Locations
220 Southridge Pkwy, Bessemer City, North Carolina
Position Type
Full-Time/Regular
Tracking Code
991

GENERAL DESCRIPTION / PRIMARY PURPOSE:

The position manages the Food Safety Quality Assurance (FSQA) program for the Eastern Region. (Field and Cooler). The FSQA Manager liaises between growers, customers, co-packers, coolers, packing houses, and internal business teams to ensure all Dole quality & food safety standards are met or exceeded. The position ensures regulatory compliance across Federal, State, and local requirements.

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION:

* Ensure all Dole suppliers are approved.
* Ensure all Dole sites and associated external and/or third-party entities follow Dole's quality and food safety requirements.
* Identify areas of microbial risk and ensure corrective actions are implemented.
* Provide internal and external quality & food safety training.
* Manage, implement, maintain quality & food safety related policies.
* Supervise and train salaried employees within the FSQA departments.
* Ensure FSMA programs are being followed and maintained internally and externally.
* Collaborate with the regulatory compliance team and act as a liaison between federal and state agencies to ensure compliance with regulatory requirements.
* Lead customer requests and portals related to quality & food safety are completed appropriately and promptly.
* Assist in the preparation and management of department budgets.
* Follow all food safety requirements as applicable for this position.
* Ensure the integrity and continued operations of the food safety system in the event of organizational or personnel changes within the company or associated facilities.
* Lead implementation of food safety programs at the cooler level
* Engage with industry partners
* Drive innovation through sanitation programs for the assigned region.
* Collaborate with FSQA Operations on raw material receiving
* Lead projects that come up regarding process innovation, SOP improvements, and overall program reviews
* Lead FSVP for the company
* Other duties as assigned.
Required Skills

JOB SPECIFIC COMPETENCIES:

* Minimum of three to five years in an FSQA-related field.
* Technical knowledge of regulatory requirements, including FSMA, microbial hazards, third-party audit bodies, sanitation procedures, and field and plant operations.
* Strong written and verbal communication skills in English are required.
* Must have the ability to make decisions, appear for work on time, follow directions,
Interact effectively with coworkers and understand and follow posted work rules and procedures.
* Must be self-motivated and keep projects moving forward under fast-paced conditions. Changing priorities will be a persistent factor.
* Ability to work and adapt to a fast-paced, dynamic environment.
* Have experience in risk-based thinking.
* Have experience in developing new programs and procedures.
* Comfortable with data analytics

PHYSICAL REQUIREMENTS:

* Ability to lift 10-25 pounds
* Ability to identify and distinguish colors, and work in extreme cold some of the time.

WORK HOUR & TRAVEL REQUIREMENTS:

* Flexibility to work various hours/days as needed and more than 40 hours per week.
* Travel - up to 30% required to assigned regions
Required Experience

EXPERIENCE & EDUCATION:

* A bachelor's degree in microbiology, Food Sciences, Agriculture, Regulatory Compliance, or a related field is required.
* Produce Safety Rule training preferred
* PCQI certification preferred
* FSVP certification preferred

PAY RATE:



  • West Coast: $121,000 - $128,000 Annually
    East Coast: $118,000 - $121,000 Annually


EEO STATEMENT: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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