New

Desktop Support II (Manufacturing Support Experience REQURIED)

TEKsystems
$25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Waco
Jul 11, 2025
TEKsystems' client is seeking a Tier 2 Desktop Support Technician (Site Support Technician) to join our team ASAP. Looking for candidates who have manufacturing or Plant/factory Tech support with a large enterprise. Looking to interview and make an offer immediately. Excellent opportunity to join a multibillion dollar organization who is a leader in their industry. Technology: Windows 10/11, Active Directory, AzureAD, ServiceNow, AutoPilot, Intune, Office 365, MFA, Network/hardware/software configurations, installations and troubleshooting. Top Skills Details * Strong Desktop Support * Dell PC Break/fix * Video Conferencing Job Description * IT infrastructure incident resolution to meet/exceed service levels. * Maintaining Desktop and Laptop inventory. * Configuration and delivery of new user computer. * Purchasing and maintaining segment specific software inventory. * Special assignments and off-site meeting support * Replacement of out of warranty hardware * Completing assigned level 2 and 3 problem tickets * Acts as local or regional project resource when needed * Process and documentation creation * Desktop and Laptop Hardware break/fix * Microsoft Active Directory Administration * Windows 10 Operating System Support * SCCM application delivery * Exchange mail server * MS Office 365 * Remote troubleshooting tools: Bomgar, Remote Desktop, NetMeeting. * Citrix server connectivity and user management * Laser printer, Copier, Bar Code printer, and Line printer configuration and setup * Wireless WPA2 troubleshooting * Motorola/Symbol wireless scan guns * Conference room technologies including projectors, Polycom audio and Skype for business video conferencing * Cisco LAN, WLAN and network cabling issues * Server hardware and MS Windows server * Software application support * Executive Support Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waco,TX. Application Deadline This position is anticipated to close on Jul 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.